Intake Coordinator – Home Health

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LifeCare Home Health Family

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501 - 1000 employees

🏥 Healthcare

Healthcare

LifeCare Home Health Family is dedicated to helping individuals recover safely and independently in the comfort of their homes. The company provides a variety of services including skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide services. With a commitment to quality care, professional ethics, and compliance with state and federal regulations, LifeCare Home Health Family works closely with physicians to create tailored care plans intended to empower patients and improve their health and safety at home. The company holds certifications and accreditations from relevant health authorities, ensuring high standards of care in the home health sector.

📋 Description

• Assist in coordinating patient care under the direction of the Business Office Manager • Receive intake information and enter appropriate information into the computer • Complete intake forms and route them for admission approval • Contact patients to verify contact information and physician-ordered home health care • Communicate with the business development team, discharge planners, and facility contacts regarding new and returning patients • Comply with the Agency’s Compliance Program and HIPAA regulations • Assist in maintaining case management notes while preserving patient-record confidentiality • Communicate effectively with clients, families, team members, and other health care professionals • Participate in in-service programs and maintain/improve competency • Perform other duties as assigned

🎯 Requirements

• 1 year of experience in a general office environment • Health care experience preferred • Ability to communicate effectively verbally and in writing • Proven decision-making skills • Must read, write, and comprehend English • Ability to use multiple computer information systems, including electronic medical record systems, electronic patient referral systems, and Microsoft Office • High school diploma or equivalent • Current driver's license in good standing • Reliable transportation and auto liability insurance • Intake Coordinator Level 2: minimum active, unencumbered LVN/LPN licensure • Ability to handle stressful situations calmly and courteously • Ability to meet physical requirements including prolonged sitting, standing, and walking

🏖️ Benefits

• Professional growth through participation in in-service programs and maintaining/improving competency • Remote work arrangement