Manager, Clinical Workflow Implementation – iQueue for Inpatient Flow

🔥 0 minutes ago

🐻 Alaska, Arizona, +30 more states – Remote

🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $140k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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LeanTaaS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $130M Series D on 2020-12

Healthcare • Consulting • Logistics

LeanTaaS is a company that helps hospitals and ambulatory service providers optimize their capacity and operations through AI, machine learning, and predictive analytics. By leveraging these technologies, LeanTaaS enables healthcare organizations to maximize capacity, improve ROI, and enhance patient experience without needing more capital or staff. Their solutions focus on areas such as operating rooms, infusion centers, and inpatient flow, aiming to streamline patient throughput, optimize staff utilization, and reduce staff burnout. The company also offers 'Transformation as a Service' to ensure successful implementation and change management within healthcare settings. Their iQueue solution suite is cloud-based, providing real-time insights and forecasting tools to improve scheduling, capacity management, and decision-making, ultimately benefiting patients, providers, and the healthcare system's bottom line.

📋 Description

• Lead a portfolio of strategic customer implementations from discovery through go-live, including workflow analysis, solution design, project leadership, and change management planning • Build trusted relationships with executive sponsors, governance teams, and clinical leaders • Facilitate governance meetings, executive business reviews, and strategic discussions • Identify implementation risks, develop mitigation strategies, and ensure successful customer outcomes • Serve as the primary escalation point for customer, operational, and implementation challenges • Oversee implementation standards and identify opportunities for continuous improvement and scalability • Communicate implementation progress, portfolio health, risks, and strategic recommendations to executive stakeholders • Lead, coach, and develop Clinical Workflow Implementation Managers • Provide mentorship, performance feedback, career development, and strategic direction • Monitor team performance, implementation quality, customer satisfaction, and project health • Support hiring, onboarding, workforce planning, and performance management • Establish implementation best practices, methodologies, repeatable playbooks, tools, and operational processes • Apply knowledge of inpatient hospital operations, patient throughput, bed management, admissions, transfers, and discharge workflows • Collaborate cross-functionally on implementation processes, product roadmap insights, case studies, and user community engagement • Use implementation metrics, customer feedback, and operational data to drive continuous improvement

🎯 Requirements

• Bachelor's degree or equivalent years of related experience • Healthcare background in inpatient operations management, patient flow, capacity management, nursing leadership, or a related clinical specialty • 8+ years of experience working with hospitals or healthcare operations • 5+ years of professional experience in a client- or customer-facing role such as management consulting, implementation management, or customer success • 2+ years of people management experience, including coaching, mentoring, and managing customer-facing teams • Experience building, scaling, or transforming implementation, consulting, or customer-facing operations through process improvement and organizational growth • Demonstrated expertise in patient throughput, bed management, admissions, transfers, discharge planning, and hospital operations • Excellent strategic thinking, organizational agility, and project management skills • Strong analytical thinking, communication, presentation, and relationship-building skills • Proven ability to influence change within complex healthcare organizations using data, problem solving, and change management strategies • Ability to balance direct customer ownership with leading and developing a high-performing team • Willingness to travel 25-50% of the time • RN license or other clinical licensure with significant inpatient hospital experience is a bonus • Graduate degree, Lean or Six Sigma training, healthcare technology or enterprise software implementation experience, and organizational change leadership experience are bonuses • Must be legally authorized to work in the United States • Visa sponsorship is not available for this position

🏖️ Benefits

• Competitive compensation package including target bonus and stock options • 401(k) Match • Comprehensive healthcare benefits • Generous Paid Time Off • Parental Leave • Monthly reimbursement for Skill Building • Monthly reimbursement for Wellness, Transportation, and/or Home Office • Education Reimbursement for select courses/programs