Provider Operations Virtual Assistant – Recruiting, Onboarding, Payroll

🕒 August 7

🇺🇸 United States – Remote

💵 $5 - $15 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👨‍💼 Executive Assistant

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 54%

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Logo of Legion Health

Legion Health

11 - 50 employees

Founded 2021

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Seed Round on 2024-09

Consulting • Insurance • Healthcare

Legion Health is a provider of world-class psychiatric care, making mental health services accessible to everyone. With a team of board-certified providers and guided by top psychiatric experts, Legion Health offers a tailored, affordable approach to mental wellness. Their services include comprehensive evaluations, personalized follow-up schedules, and coordination with other members of the care team, all provided through a secure telemedicine platform for convenience and comfort.

📋 Description

• Coordinate provider recruiting operations, including maintaining candidate records and statuses, scheduling and confirming interviews, following up on outstanding steps, updating hiring records and trackers, and coordinating recruiting-to-onboarding handoffs • Support provider onboarding from accepted offer through start readiness by collecting documents, maintaining checklists and trackers, following up on missing items, coordinating internal handoffs, confirming operational completion, and escalating blockers • Maintain provider-operations records covering rosters, recruiting and onboarding status, active/inactive/offboarding providers, state coverage and availability, collaborating-physician relationships, credentialing and payer-enrollment status, and outstanding items • Communicate professionally with providers through Slack, email, and approved internal systems • Support weekly payroll preparation by gathering compensation inputs, reviewing visit counts/no-shows/late cancellations, updating trackers, reconciling discrepancies, confirming supporting information, escalating unresolved issues, and recording changes and resolutions • Coordinate across recruiting, credentialing, clinical operations, billing, finance, and payroll • Maintain task queues and follow-up systems • Document recurring workflows and update SOPs, checklists, and templates • Identify opportunities to simplify, standardize, or automate repetitive administrative work • Handle sensitive provider, company, hiring, and compensation information with discretion • Raise unclear ownership, conflicting information, or potential errors promptly

🎯 Requirements

• 2+ years of experience in healthcare operations, provider operations, recruiting coordination, provider or employee onboarding, payroll or invoice support, human-resources administration, executive-assistant or virtual-operations support • Experience supporting clinicians or other healthcare professionals, independent contractors, distributed or fully remote teams, and recurring payroll, payment, or reconciliation workflows strongly preferred • Excellent organizational skills and close attention to detail • Strong spreadsheet skills, including maintaining structured trackers, reviewing data, reconciling differences, and identifying missing information • Clear, concise, and professional written English • Comfortable following up persistently and respectfully with providers and internal teammates • Able to manage several recurring workflows and deadlines simultaneously • Proactive about identifying blockers, discrepancies, unclear ownership, and overdue action items • Comfortable working in a fast-moving startup where processes may evolve • Able to handle confidential provider, recruiting, company, and compensation information appropriately • Familiarity with HIPAA-sensitive healthcare environments and appropriate information-handling practices • Experience with Google Sheets, Slack, Ashby or another applicant-tracking system, Healthie or another EHR or practice-management platform, Looker Studio or similar reporting tools, Stripe or contractor-payment platforms, payroll/invoicing/payment-reconciliation workflows, telehealth or behavioral-health operations, credentialing and payer enrollment, healthcare billing, or provider scheduling/workforce operations is a plus • Reliable high-speed internet and a secure computer for remote work • Willing and able to work assigned eight-hour shifts within 6:00 AM–10:00 PM US Central Time operating hours • Willing and able to work Saturdays, Sundays, or both as part of the regular schedule • Highly fluent in English with excellent written and verbal communication skills

🏖️ Benefits

• Fully remote work setup • Autonomy and learning across recruiting coordination, provider onboarding, healthcare operations, payroll preparation, and process improvement • Growth opportunities in provider operations, onboarding, recruiting coordination, payroll operations, quality assurance, or team leadership • Full-time contract role • Schedule of 9:00 AM–6:00 PM US Central Time • Opportunity to build the provider-operations foundation enabling clinicians to spend more time caring for patients

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