Director of Recruitment – Panel Development

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🔴 Lead

🎯 Recruiter

👻 Ghost score 0%

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L&E Research

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

💼 Consulting

🤝 B2B

Marketing • Consulting • B2B

L&E Research is a market research firm that specializes in qualitative research and recruiting. Established in 1984, the company focuses on creating connections and facilitating conversations to assist clients in making informed decisions. With a national presence in cities like Charlotte, Chicago, and New York, L&E Research offers top-notch focus group facilities and a no-risk guarantee, earning high recommendations from clients for their services.

📋 Description

• Oversee Recruitment Operations and supervise the Recruitment Operations Manager • Plan and oversee market- and client-specific panel builds, including spend approval, budget tracking, and FMP study group setup • Work directly with clients on recruitment and develop recruitment plans for niche and rare populations • Lead adoption of Recruiting Workflow Automation • Identify, vet, train, and integrate new recruitment tools • Own the panel member database's health, accuracy, integrity, and project-readiness • Report database growth, attrition, hygiene, and engagement metrics to leadership • Lead deduplication, data validation, suppression management, and privacy compliance • Grow the panel and run member re-engagement campaigns • Own member-facing wording and route member inquiries • Oversee social media postings and supervise the Social Media Coordinator • Set link-tracking and source-attribution standards • Evaluate and establish paid recruitment channels • Provide feasibility input for complex requests and support RFIs • Define operational requirements for systems and automations • Conduct user acceptance testing and lead implementation, training, rollout communication, and adoption tracking • Maintain accurate operational documentation and processes • Manage direct reports, including hiring, reviews, and staffing proposals • Lead team L10s and participate in leadership meetings, retreats, and onsite events

🎯 Requirements

• 5+ years of experience in panel management, recruiting operations, project management, market research operations, or a closely related field • Demonstrated experience recruiting niche or rare populations, including clinical trial or B2B audiences • Social media and/or digital marketing experience, including paid advertising channels and campaign tracking (required) • Experience writing SOPs and training materials and implementing new systems or processes across teams • Prior management experience overseeing a department or team, including staffing, training, and performance management (preferred) • Deep understanding of panel database structure, segmentation, hygiene, and member-engagement best practices • Working knowledge of recruiting operations, paid recruitment channels, and the L&E FMP environment • Knowledge of sourcing channels, screening approaches, and recruitment strategies for niche and rare populations • Strong analytical skills using database health, recruiting, and quality metrics • Proficiency with Microsoft Office, database, CRM, panel-management, social media, and paid advertising platforms • Aptitude for learning new technologies, including emerging AI tools • Reliable high-speed internet/broadband connection • Consistent and dependable phone service • Ability to lead L10s and attend required meetings, retreats, and onsite events as needed • Ability to adhere to ISO/IEC 27001 and ISO 20252 standards

🏖️ Benefits

• Full-time US remote work arrangement • Windows-based PC provided • Minimal quarterly travel • Equal opportunity and inclusive work environment

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