Manager, Leave & Benefits Administration

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🇺🇸 United States – Remote

💵 $110k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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LifeStance Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Private Equity Round on 2016-12

Consulting • Insurance • Healthcare

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Provide strategic oversight and day-to-day management of employee benefits and leave of absence programs • Lead, coach, and develop a team of five benefits and leave professionals • Establish performance expectations and provide ongoing coaching and professional development • Manage staffing plans, workload distribution, and succession planning • Oversee health and welfare benefits administration, including enrollments, life events, status changes, terminations, and annual enrollment • Partner with vendors, Total Rewards, Payroll, HR Operations, HR Business Partners, Legal, and Finance teams • Oversee FMLA, ADA, disability, state, military, workers' compensation, and company leave programs • Manage escalated leave cases and provide guidance on accommodations and interactive processes • Monitor leave metrics, case timelines, return-to-work activities, and benefit retro payments • Ensure compliance with benefits and leave laws, regulations, policies, and audit requirements • Maintain documentation, procedures, audit controls, confidentiality, and information security • Lead process-improvement initiatives and optimize Workday and vendor platforms • Develop and maintain standard operating procedures, workflows, and knowledge resources • Manage vendor performance and service-delivery expectations • Support organizational initiatives and projects affecting employee benefits and leave programs

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field; equivalent experience considered • 5+ years of progressive experience in benefits administration, leave administration, or HR operations • 2+ years of people leadership experience • Strong knowledge of FMLA, ADA, COBRA, HIPAA, ERISA, ACA, and state leave regulations • Experience working with Workday • Experience managing third-party leave administrators and benefits vendors • Strong analytical, problem-solving, and communication skills • Ability to manage confidential information with discretion • Legally authorized to be employed in the United States • CEBS, SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred • Healthcare or multi-state employer experience preferred • Project management and process improvement experience preferred • Ability to sit, stand, bend, talk, hear, and walk; lift and/or move objects up to 25 pounds

🏖️ Benefits

• medical, dental, vision, AD&D, short- and long-term disability, and life insurance • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program • Bonus eligibility • Professional development • Reasonable accommodations for applicants and employees with disabilities