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RCM Supervisor

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $61k - $73k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on LifeStance Health's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of LifeStance Health

LifeStance Health

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Private Equity Round on 2016-12

Consulting • Insurance • Healthcare

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Supervise and lead RCM staff, including performance management metrics • Complete monthly quality evaluations • Monitor staff scheduling and adherence to time and attendance protocol • Maintain workload balance, maximize efficiency, eliminate rework, and reduce cost across RCM operations • Identify issues and develop action plans to mitigate or resolve them, escalating as needed • Train, develop, motivate, and assist team members in improving skills, knowledge, and attitude • Maintain a work environment that promotes communication, morale, engagement, and team-member growth • Identify performance deficiencies and opportunities and implement action plans • Respond promptly to requests from staff, leadership, and centers, including account research and resolution • Complete accounts referred to the Supervisor in a timely manner • Attend or hold assigned meetings and document agendas and notes as needed

🎯 Requirements

• High School diploma or GED equivalent • 4+ years of experience in medical billing/RCM; supervisory experience or demonstrated leadership • Advanced knowledge of UB-04, EOB interpretation, A/R, CPT, and ICD-9 codes • Excellent working knowledge of Revenue Cycle Management operations with specific focus on Outpatient Mental Health payors and Commercial payors, including Medicare regulations and compliance and HIPAA • Proficient in MS Office suite; intermediate to advanced Excel and Word skills • Clear, effective, and accurate verbal and written communication skills • Organizational and prioritization skills sufficient to effectively manage multiple, concurrent initiatives • Handling of all PHI (Protected Health Information) and Patient Identifiable Data with discretion and confidentiality • Legally authorized to be employed in the United States • Awareness, inclusivity, sensitivity, humility, and experience working with individuals from diverse backgrounds and identities

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • AD&D insurance • Short- and long-term disability insurance • Life insurance • 401k retirement savings with employer match • Paid parental leave • Paid time off • Holiday pay • Employee Assistance Program

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