Worship Technical Specialist

🔥 14 hours ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lifeway Christian Resources

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1891

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Lifeway Christian Resources is a leading provider of Christian resources, including Bibles, books, church supplies, and digital media tailored for ministry needs. They offer a wide selection of Bible studies, educational materials, and worship resources specifically designed for churches, families, and individuals, aiming to support the church's mission of discipleship and community engagement.

📋 Description

• Live out Lifeway’s mission and values, showing deep commitment to Kingdom work • Travel 2-4 times per year, typically overnight • Provide advanced technical support for LifewayWorship.com via phone, chat, and email • Resolve escalated issues for customers, church partners, and internal support teams • Serve as the primary liaison for the Lifeway Worship Customer Service Teams channel • Assist Church Sales & Support Specialists with complex or escalated cases • Investigate and resolve technical and product-related customer inquiries • Maintain a support spreadsheet for timely follow-ups and accurate records • Manage digital and physical worship assets • Organize archives and duplicate physical masters • Develop artwork for vendor relationships • Create custom audio edits for church sound systems • Partner with Legal to administer rights and royalties for worship assets • Coordinate shipping, tracking, and fulfillment of vendor orders and sample products • Oversee One Source administration for Canon accounts • Manage Metro 2 mailing list memberships and maintain database accuracy • Collaborate with programmers on regression testing, bug fixes, and feature support for LifewayWorship.com • Support and lead new Lifeway Worship initiatives, including content development and ministry partnerships • Evaluate and recommend improvements to technical support systems, digital resource management, and customer service processes

🎯 Requirements

• Bachelor's degree in Computer Science, Digital Media, Music, or a related field, required • Ability to travel to the Middle Tennessee area 2-4 times annually for team gatherings • 3+ years of experience in technical support, digital media, or a related field • Experience in local church music ministry • Experience in web design and development • Technical troubleshooting and web platform support • Digital asset management and organization • Vendor coordination and order fulfillment • Clear written and verbal communication across phone, chat, and email • Actively involved in an evangelical Christian church • Familiarity with rights and royalty administration for digital media • Experience with regression testing or software QA processes • Experience with audio editing for worship or church sound systems • Background in content development for digital ministry platforms

🏖️ Benefits

• Work from Anywhere culture with autonomy and flexibility with work hours • Equipment and resources for a productive and ergonomic workspace • Travel provided for key team gatherings for remote-based team members • Healthcare • Vacation and sick time • Holiday pay • Care days • 401(k) plan • Maternity and parental leave • Adoption assistance • Mission trip time • Full-time employee benefits eligibility