Director, Product Management – Instore Selling

Job not on LinkedIn

🔥 1 minute ago

🗽 New York – Remote

🗽 New York – Remote

💵 $220k - $255k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 0%

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Define and communicate a multi-year product strategy across a substantial portfolio or business area • Guide investment and prioritization decisions using customer insights, data, market dynamics, competitive intelligence, and business outcomes • Partner with cross-functional leaders to identify opportunities for growth, revenue, customer satisfaction, and operational efficiency • Own strategy, execution, and measurable outcomes across multiple product areas, platforms, or a substantial portfolio • Translate strategy into clear objectives, investment priorities, and operating practices • Address systemic challenges across teams and hold the organization accountable for customer and business outcomes • Hire, develop, and retain exceptional product leaders and managers • Elevate product management practices, organizational capabilities, and operating models • Foster an inclusive, collaborative culture • Build executive and cross-functional alignment around product strategy, priorities, and trade-offs • Communicate complex customer, market, and business challenges clearly to drive decisions and action • Strengthen customer and retailer empathy while balancing speed, quality, and long-term value

🎯 Requirements

• Significant product management experience within software or technology companies, with a proven track record of delivering measurable business and customer impact across multiple product areas • Demonstrated experience setting and executing strategy at a portfolio, platform, business unit, or organizational level, beyond the scope of a single product or team • Strong strategic and portfolio management capabilities • Experience leading through product leaders and managers, including hiring, developing, coaching, and building high-performing teams and leadership capabilities • Deep understanding of modern product management practices, including product discovery, delivery, experimentation, and outcome-based planning • Ability to translate customer insights, market trends, competitive intelligence, and business objectives into clear product strategies and measurable outcomes • Proven ability to influence and collaborate effectively with stakeholders across Engineering, Design, Sales, Marketing, Operations, Finance, Legal, and other functions • Exceptional strategic thinking and judgment • Strong customer advocacy and empathy for retailers and other local businesses • Excellent communication and storytelling skills • A collaborative, low-ego leadership style • Resilience, curiosity, bias toward action, continuous learning, and measurable impact • A university degree or equivalent practical experience

🏖️ Benefits

• A flexible work environment that empowers you to do your best work • A culture that celebrates performance • Career-defining opportunities • Flexible paid time off and remote work policies • Equity options • Contributions to your pension plan • Training opportunities to grow your skills and career • Health and wellness credit • Time off to volunteer and give back to your community • Interest groups, employee-led networks, social committees, and sponsored sports teams • Computer purchase program to get your personal MacBook • Enhanced parental leave • Continuous learning opportunities • Global mobility • Medical, dental, wellness, life and disability insurance • 401(k) plan and match • Paid parental leave top-up • Paid time off