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Manager, Trade & Distribution

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘” Manager

đź‘» Ghost score 10%

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Logo of Liquidia Corporation

Liquidia Corporation

51 - 200 employees

Founded 2004

🧬 Biotechnology

đź’Š Pharmaceuticals

đź’° $75M Post IPO equity on 2024-02

Biotechnology • Pharmaceuticals

Liquidia is a biopharmaceutical company focused on developing inhaled therapies for rare cardiopulmonary diseases, particularly pulmonary arterial hypertension (PAH) and pulmonary hypertension associated with interstitial lung disease (PH-ILD). The company leverages its proprietary PRINT® particle engineering technology to create proprietary formulations and delivery methods aimed at improving efficacy, tolerability, and convenience of inhaled medicines; its pipeline includes inhaled treprostinil (commercial product) and clinical-stage candidates such as L606. Liquidia emphasizes patient support, clinical development, and advancing therapies for improved respiratory outcomes.

đź“‹ Description

• Serve as the primary point of contact and relationship owner for the company's 3PL warehouse and distribution providers • Monitor and manage 3PL performance against KPIs and SLAs • Lead regular 3PL business reviews addressing performance gaps, capacity planning, and continuous improvement • Manage returns, recalls, damages, expiry, and destruction activities • Ensure 3PL compliance with DSCSA, state licensing, pedigree requirements, current Good Distribution Practices, and other applicable regulations • Support product launches through 3PL item setup, EDI trading partner setup, and inventory receipt • Maintain the state licensing calendar and support renewals, accreditations, and authorizations • Oversee cold chain and product security requirements, including shipping lane qualification and temperature excursion investigations • Maintain and test 3PL business continuity and disaster recovery plans • Own end-to-end order management, including EDI processing, validation, credit holds, allocation, exception handling, and shipment confirmation • Resolve short shipments, pricing discrepancies, allocation and credit holds, backorders, and rejected orders • Monitor order-to-ship cycle times, fill rates, and order accuracy; lead corrective actions • Coordinate order release, pick, pack, ship execution, and shipment confirmation with the 3PL • Partner with Finance and Credit on credit holds, invoicing accuracy, chargebacks, and deduction validation • Track and report order management metrics including order accuracy, OTIF, cycle time, exception and error rates, and backorder aging • Implement process improvements to streamline workflows and reduce manual touchpoints • Support internal and external audits related to order processing and distribution compliance • Oversee accuracy and timeliness of 852 and 867 data feeds • Manage no-charge orders, including free goods, patient assistance shipments, and consignment inventory • Develop and maintain SOPs and work instructions • Collaborate with Market Access, Patient Support, Finance, Accounting, Quality, Supply Chain, Commercial Analytics, IT, and Legal teams • Follow company compliance policies, procedures, and training requirements

🎯 Requirements

• Bachelor's degree in Business, Supply Chain, Finance, or a related field required • 5+ years of experience in order management, 3PL or warehouse management, distribution, or supply chain operations • Preferably experience in pharmaceutical, healthcare, or consumer packaged goods environments • Hands-on experience managing 3PL relationships, including SLA and KPI management and business reviews • Strong working knowledge of order management processes, including order entry, validation, exception handling, allocation, and shipment coordination • Working knowledge of DSCSA and other regulatory requirements governing pharmaceutical distribution • Strong analytical, problem-solving, and project management skills • Excellent cross-functional communication and vendor management abilities • Ability to travel up to 20% of the time, including periodic on-site visits to 3PL facilities • Experience supporting a specialty pharmaceutical product distributed through a limited specialty pharmacy or specialty distributor network preferred • Experience supporting a commercial product launch, including 3PL implementation and EDI trading partner onboarding preferred • Familiarity with ERP and order management platforms and 3PL customer portals preferred • Working knowledge of chargeback, government pricing, and gross-to-net processes preferred • Understanding of state wholesale distributor licensing and accreditation requirements preferred • Experience with cold chain distribution and temperature excursion management preferred • Familiarity with rare disease or pulmonary hypertension therapeutic areas preferred • Experience in a smaller or growth-stage biopharmaceutical environment preferred • Ability to build and interpret operational reporting • Ability to manage vendor and 3PL performance against contractual commitments • Process rigor and attention to detail and accuracy • Regulatory and compliance acumen • Effective problem-solving under ambiguity • Ability to collaborate with internal and external stakeholders • Strong written and verbal communication skills, including presenting performance results to leadership • Strong organizational skills and ability to manage multiple priorities • Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

🏖️ Benefits

• Competitive compensation package • Medical insurance • Dental insurance • Vision insurance • Short-term disability (STD) • Long-term disability (LTD) • 401(k) Savings Retirement Plan • Employee Stock Purchase Plan (ESPP) • Reasonable accommodation for qualified individuals with disabilities

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