Staff Product Manager, Telephony

🕒 August 14

đŸ’” $225k - $265k / year

⏰ Full Time

🔮 Lead

✅ Product Manager

Where this job comes from

Posted on LiveKit's careers page ↗LiveKit's careers page, not through a job board

First seen by Remote Rocketship August 14

Still open on LiveKit's site. Checked 6 hours ago.

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Logo of LiveKit

LiveKit

11 - 50 employees

Founded 2020

🔌 API

đŸ€– Artificial Intelligence

📡 Telecommunications

💰 Venture Round on 2022-09

API ‱ Artificial Intelligence ‱ Telecommunications

LiveKit is a platform designed to facilitate real-time AI and multimedia communications. It enables the instantaneous transmission of audio and video between language models (LLMs) and users, creating real-time multimodal experiences. LiveKit provides tools for developing voice AI, robotics, and livestreaming applications, with ultra-low latency and high resilience. It supports integration with telephony networks, simulating human conversation with advanced features like interruption handling and turn-taking cue detection. The platform is geared towards developers, offering SDK support across all major platforms, allowing applications to be deployed and scaled efficiently. LiveKit is open-source under Apache 2. 0 and offers robust security measures, including end-to-end encryption and compliance with GDPR, SOC2 Type 2, CCPA, and HIPAA.

📋 Description

‱ Own the telephony roadmap and establish the product direction and delivery priorities with engineering. ‱ Determine SIP compatibility requirements so enterprises can connect existing carriers, PBXs, and contact center platforms. ‱ Expand LiveKit Phone Numbers beyond the US with broader country coverage and regulatory infrastructure. ‱ Research enterprise customer workflows and production phone-based agents, using customer and operational data to set priorities. ‱ Own telephony pricing, packaging, and margin as usage and geographic coverage grow. ‱ Partner with engineering leaders across SIP trunking and native phone-number products.

🎯 Requirements

‱ 8+ years in product management at a senior or staff level ‱ Substantial experience managing developer-facing products ‱ Ability to reason about protocols, media paths, latency, call quality, and failure modes ‱ Experience owning a product where uptime and quality were core responsibilities ‱ Ability to influence cross-functionally through clarity, trust, and judgment ‱ Strong customer focus and ability to translate customer needs into a prioritized roadmap ‱ Clear writing and strong presentation skills, from board-level strategy to detailed technical discussions ‱ Comfort with ambiguity, ruthless prioritization, and rapid execution ‱ Nice to have: experience building telephony, CPaaS, SIP, or voice communications products handling production call volume ‱ Nice to have: familiarity with SIP, RTP/SRTP, DTMF, voice codecs, and call transfer ‱ Nice to have: carrier experience with interconnects, number provisioning, porting, telecom regulation, and compliance ‱ Nice to have: background in developer tools, infrastructure, or communications ‱ Nice to have: familiarity with voice AI, real-time communication, or contact center platforms ‱ Nice to have: experience with usage-based pricing and cost or margin optimization

đŸ–ïž Benefits

‱ Competitive salary and equity package ‱ Health, dental, and vision benefits ‱ Flexible vacation policy ‱ Opportunity to contribute to open source alongside world-class engineers ‱ Opportunity to build something truly impactful to the world

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