Client Import Analyst

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Livingston International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1945

💼 Consulting

📦 Logistics

🛍️ eCommerce

Consulting • Logistics • eCommerce

Livingston International is Canada’s largest customs broker and the third largest entry filer in the U. S. , operating locations in 13 countries. The company specializes in customs brokerage, global trade management, and trade consulting, providing services that facilitate international trade and compliance with regulations. Livingston is committed to fostering a supportive workplace culture that emphasizes continual learning, professional development, and community involvement.

📋 Description

• Act as the primary support and day-to-day client contact for client service teams and operations • Build and maintain direct working relationships with clients and carriers • Prioritize and complete work according to client needs, customs requirements, release conditions, and Livingston standards • Create and maintain client tariff databases, system maintenance files, vendor information, and keywords • Verify documentation for release conditions, compliance, rating compliance, and free trade certificates • Create, maintain, and follow client Standard Operating Procedures and Exceptions to Standard Procedures • Ensure accurate and timely release and rating of shipments across all transportation modes • Audit work completed by Release Pool or the NSC in Air/Sea locations • Provide support, guidance, and mentoring to Release Operations members in non-Air/Sea locations • Escalate issues, return entries to release team members, and recommend corrective actions • Create customs entries using appropriate systems, vendors, and keywords • Key shipment information for EDI release, rating, and billing • Contact clients and carriers to obtain missing documentation, information, or instructions • Work with Customs and PGAs as necessary • Conduct periodic checks on tariff, valuation, and client/importer information • Conduct documented internal audits • Assist with compiling and reporting Client Service Team performance statistics • Participate in daily team operations, prioritization, scheduling, meetings, problem-solving, decision-making, and special projects • Coordinate and implement electronic data relationships to improve efficiency and one-step processing • Keep abreast of new system developments • Perform other related duties assigned by management and adhere to established policies and procedures

🎯 Requirements

• Minimum 3 years of related experience • High School/GED or equivalent required • Associate degree or post-secondary education preferred • Working toward or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA is required if not already obtained • Successful completion of the CCS examination is mandatory for further advancement • Excellent oral and written communication and organizational skills • Client-service-oriented interpersonal skills • Ability to handle large volumes and meet tight deadlines • Strong knowledge of company policies and procedures • Attention to detail, organization, completeness, and accuracy • Good analytical and problem-solving skills • Ability to make decisions and recommendations within authorized limitations • Excellent time-management skills • Ability to present a professional image • Knowledge of Microsoft Word and Excel • Ability to use a personal computer and common business machines/software

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Incentive opportunities • Professional development • Flexible, growth-oriented environment • Continuous learning opportunities • Long-term support • Accommodations available for applicants and employees with disabilities throughout the recruitment process