AI Development & Support Engineer

Job not on LinkedIn

🕒 May 22

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

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Locksmart Australia

WebsiteLinkedInAll Job Openings

1 - 10 employees

🔐 Security

🏢 Enterprise

Security • Enterprise

Locksmart Australia is the trusted partner for Ojmar Intelligent Locking Systems, operating in Australia and New Zealand. Formerly known as Ojmar Australia, the company specializes in providing cutting-edge locking solutions, including mechanical and intelligent systems designed and manufactured in Spain. Offering nationwide servicing for lockers and locker locks, Locksmart Australia ensures high standards of security and reliability. They provide a complete service from supply to installation, tailored to meet the needs of businesses seeking to implement secure locker and storage solutions.

📋 Description

• Build and expand MCP servers that expose Starfish's data management capabilities to LLM-powered workflows • Develop intelligent agents that can reason over storage metadata at scale — including local LLM deployment and configuration using vLLM, Ollama, or similar • Create workflow automation and chat-based interfaces for querying and acting on Starfish data • Build proof-of-concept implementations and turn them into production-grade features • Support customers through installation, configuration, and troubleshooting of AI features and integrations • Get on calls with technical teams, understand their use cases, and translate requirements into working agents • Document what you learn so the next person doesn't have to figure it out from scratch

🎯 Requirements

• Solid grasp of agent architectures, prompt engineering, and MCP or tool-use patterns • Hands-on experience with local/open-source LLMs: you've run them, tuned them, deployed them • Comfortable working in Linux environments and debugging at the command line • Strong communicator: you can explain what's broken and why to both engineers and non-engineers • 2+ years Python development — real shipped and used code • Experience with RAG pipelines or vector databases • Familiarity with REST APIs and integration patterns • Docker comfort • Background in storage systems or HPC environments

🏖️ Benefits

• Salary with potential for future commissions • Multiple health insurance options • Medical FSA and Dependent Care FSA • Dental insurance • Vision insurance • 401(k) savings plan with employer matching • Employer-sponsored long-term disability insurance • Paid holidays and PTO (increasing with tenure) • Discounted health club membership • Many opportunities for growth