Digital Marketing Account Director – Client Services

🔥 2 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $110k - $120k / year

⏰ Full Time

🔴 Lead

🌐 Digital Marketing

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Logical Media Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2009

📱 Media

📣 Marketing

Media • Marketing

Logical Media Group is a full-service digital marketing agency based in Chicago, renowned for being a premier Google Partner. Their expertise spans across paid media, including paid search and social media advertising, as well as Amazon Advertising. Additionally, they excel in search engine optimization (SEO), offering services like keyword research, onsite optimizations, and content marketing to improve organic reach. Logical Media Group also provides creative services including brand identity, web design, and conversion rate optimization. The agency is dedicated to crafting exceptional digital experiences and helping clients achieve their marketing goals through tailored strategies and innovative solutions.

📋 Description

• Own and grow key client relationships and serve as the primary point of accountability for assigned clients • Manage client accounts and associated projects from initial request and scoping through planning, production, delivery, completion, and closeout • Lead strategic planning sessions, quarterly business reviews, roadmap discussions, and executive presentations • Develop project plans, schedules, milestones, deliverables, briefs, budgets, and resource plans • Coordinate work across Strategy, Creative, Content, Marketing, Technology, Operations, and production teams • Lead internal kickoffs, status meetings, working sessions, and day-to-day client communications • Identify and resolve risks, roadblocks, scope changes, resource needs, and project budget issues • Develop account growth plans and identify additional projects, services, retainers, and strategic engagements • Monitor account revenue, forecasts, profitability, utilization, project performance, and client satisfaction • Manage new business pitch processes, qualify RFPs, and lead proposals, presentations, scopes, estimates, and strategic recommendations • Build relationships with prospective clients, industry contacts, and partners • Serve as the connector between clients and internal teams, facilitate cross-functional decisions, and mentor less experienced Client Services team members • Contribute to improving Client Services processes, project management standards, and business development practices

🎯 Requirements

• 7 to 10+ years of progressive experience in account management, client services, project management, business development, consulting, digital marketing, or a related professional services environment • Significant experience in a digital, creative, marketing, technology, or integrated agency environment is preferred • Demonstrated experience simultaneously managing client relationships and the projects associated with those accounts • Strong project management capabilities, including scopes, schedules, budgets, resources, dependencies, risks, and cross-functional teams • Proven success managing complex, high-value client relationships and developing relationships with senior and executive-level stakeholders • Proven ability to identify and develop organic account growth opportunities • Experience leading or playing a significant role in new business pitches, RFP responses, proposals, presentations, estimates, and scope development • Strong understanding of agency financial fundamentals, including revenue forecasting, project budgets, profitability, and utilization • Broad understanding of digital strategy and services, with the ability to connect business challenges to multidisciplinary solutions • Excellent presentation, communication, facilitation, negotiation, and relationship-building skills, with strong executive presence • Demonstrated ability to lead and influence cross-functional teams without relying on direct authority • Ability to move comfortably between high-level strategy and hands-on project management • Ability to travel for client meetings, pitches, conferences, and agency events as needed