Wholesale Support Administrator

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🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $57k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

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Longbridge Financial, LLC (NMLS# 957935)

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

🏠 Real Estate

💰 $259k Seed Round on 2013-12

Finance • Real Estate

Longbridge Financial, LLC is a top-ranked reverse mortgage company dedicated to helping older adults explore home equity options through reverse mortgages. With a variety of products like the Home Equity Conversion Mortgage (HECM) and Longbridge Platinum, they offer personalized financial solutions for seniors. Longbridge Financial takes pride in offering exceptional customer service, ensuring satisfaction through guidance and tailored mortgage options. The company is committed to transparency and fostering a strong relationship with its clients, providing valuable insights and support to manage finances during retirement.

📋 Description

• Coordinate with the Approvals Department to onboard and approve new partners • Review partner application packages in Comergence for completeness and compliance • Enter and maintain partner application data in internal systems • Prepare annual partner renewal applications for committee evaluation • Perform partner setup, user account maintenance, service contract administration, and system updates • Maintain partner distribution lists • Assist partners with document collection, application requirements, system access, and troubleshooting • Maintain and optimize internal systems and ensure data integrity • Maintain tracking reports, logs, and performance metrics • Assist with loan registration in the LOS system and review new loan submission documentation • Support the Wholesale Sales Team with partner relationship management and partner experience • Create, manage, and distribute partner communications with Marketing • Update partner-facing forms, guides, and marketing materials • Coordinate Partner Portal content updates • Assist with special projects and operational initiatives

🎯 Requirements

• 1–2 years of sales or mortgage industry experience preferred • Strong organizational, time-management, and prioritization skills • Ability to manage multiple tasks simultaneously • Excellent verbal and written communication skills • Commitment to exceptional customer service • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint • Experience with CRM platforms, loan origination systems, and mortgage-related technologies • Ability to work independently in a fast-paced environment • Ability to collaborate effectively with cross-functional teams • Demonstrated attention to detail and commitment to accuracy

🏖️ Benefits

• Top-notch training and clear career paths • Professional growth support • Promotion-from-within opportunities • Team-building events and friendly competitions • Medical, dental, and vision health plans • HSA and FSA • Generous paid time off • Paid holidays • Company-paid life insurance • Competitive 401(k) match • Voluntary products and discounts • Remote work option