
51 - 200 employees
đŻ Recruiter
đŞ Marketplace
Recruitment ⢠Marketplace
LouisianaNOW. Jobs is a regional jobs portal and talent attraction site focused on connecting job seekers to employers and economic opportunities across Louisiana. The site highlights regional communities, industry sectors, current employers who are hiring, career advice articles, and job listings, and appears to be operated or supported by LED FastStart (Louisiana Economic Development). Itâs positioned as a marketplace that promotes Louisianaâs growing industries and helps match talent with local openings and employer investment announcements.
đĽ 0 minutes ago
âď¸ Louisiana â Remote
đľ $119k - $161k / year
â° Full Time
đ´ Lead
đ§ ServiceNow
đť Ghost score 10%
Improve your chances of getting an interview by checking your resume score before you apply.

51 - 200 employees
đŻ Recruiter
đŞ Marketplace
Recruitment ⢠Marketplace
LouisianaNOW. Jobs is a regional jobs portal and talent attraction site focused on connecting job seekers to employers and economic opportunities across Louisiana. The site highlights regional communities, industry sectors, current employers who are hiring, career advice articles, and job listings, and appears to be operated or supported by LED FastStart (Louisiana Economic Development). Itâs positioned as a marketplace that promotes Louisianaâs growing industries and helps match talent with local openings and employer investment announcements.
⢠Design, build, and customize ServiceNow applications and ITSM modules, including Incident, Problem, and Change Management ⢠Create custom scripts such as Business Rules and Script Includes to automate processes ⢠Integrate ServiceNow with other systems using REST, SOAP, and web services ⢠Perform user and role management, system maintenance, and health checks ⢠Customize user interfaces, forms, and workflows ⢠Provide end-user support and troubleshoot integrated processes and platform functionality ⢠Define and create reports, dashboards, and data analysis products with end users, stakeholders, and management ⢠Participate in technical process reviews, postmortems, and continual process improvement ⢠Maintain current ServiceNow and industry certifications and obtain additional certifications
⢠Technical training, certification(s), or degree ⢠5+ years of related experience ⢠Expertise developing and customizing ServiceNow applications and ITSM modules ⢠Proficiency with SOAP, REST, web services, and system integrations ⢠Strong scripting skills in at least one language, preferably JavaScript ⢠Understanding of Import Sets, Transform Maps, and CMDB ⢠Ability to analyze requirements, troubleshoot issues, and develop technical solutions ⢠Analytical, problem-solving, and debugging skills ⢠Understanding of Agile software testing processes and lifecycle ⢠Ability to document and create functionality aligned with customer value streams ⢠Ability to serve as a high-level technical authority and contribute to whitepapers, BOEs, and design documents ⢠Ability to lead high-stakes customer demonstrations ⢠Organizational and time-management skills ⢠Ability to learn new technologies quickly ⢠Ability to drive methodology changes and manage customer deliverables ⢠Ability to resolve process issues and shape standards ⢠Communication and stakeholder negotiation skills ⢠Ability to collaborate with and influence stakeholders, mentor junior team members, support staff development, lead knowledge shares, and lead innovation projects and technology pilots ⢠ServiceNow Certified Systems Administrator certification ⢠Must be able to pass a background check and obtain DHS HQ EOD before starting and DHS HQ Final Suitability to maintain employment ⢠US citizenship required
⢠AI-powered career tool identifying career steps and learning opportunities ⢠Internal mobility team supporting career goals ⢠Comprehensive medical plan options, including some with Health Savings Accounts ⢠Dental plan options ⢠Vision plan ⢠401(k) plan with pre-tax and post-tax contributions and company match ⢠Full-flex work weeks where possible ⢠Paid vacation, sick, personal, parental, military, bereavement, and jury duty leave ⢠15 days of paid leave per calendar year for new employees, typically ⢠10 paid holidays per year ⢠Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees ⢠Short- and long-term disability benefits ⢠Life insurance ⢠Accidental death and dismemberment insurance ⢠Personal accident insurance ⢠Critical illness insurance ⢠Business travel and accident insurance ⢠Award-winning culture of innovation ⢠Military-friendly workplace
Apply NowđĽ 10 hours ago
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đľ $119k - $161k / year
â° Full Time
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