HR Operations Coordinator – Maternity Leave Coverage, 12 Months

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Lumanity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

👥 HR Tech

🛍️ eCommerce

📋 Compliance

HR Tech • eCommerce • Compliance

Lumanity is focused on improving the candidate experience through modern digital solutions. The company's initiatives include streamlining the application process and utilizing anonymous data to enhance user interaction on their platform. They emphasize privacy and compliance in their operations, ensuring that candidate data is handled with care and transparency.

📋 Description

• Provide comprehensive HR administrative support and manage employee queries through the HR ticketing system • Ensure smooth day-to-day running of HR operations by handling routine HR activities • Maintain accurate employee records • Deliver a responsive, customer-focused HR service • Process HR administration relating to new starters, leavers, promotions, and internal transfers • Support the administration of employee benefits, leave requests, and payroll-related changes • Produce HR reports as required • Act as the first point of contact for HR-related queries • Manage and resolve HR tickets in line with agreed SLAs • Monitor ticket trends and identify opportunities to improve processes and employee experience • Ensure HR activities are carried out in line with company policies and employment legislation • Support the development and maintenance of HR policies and procedures • Assist with internal and external audits by preparing and providing relevant documentation • Maintain HR systems and databases, ensuring data integrity and accuracy • Generate and analyse HR data and reports to support decision-making

🎯 Requirements

• Degree educated in Human Resources, Business Administration, or a related discipline • Previous experience in an HR Administrator, HR Executive, or similar HR support role • Experience using HR systems and ticketing platforms is advantageous • Strong organisational skills with the ability to manage multiple priorities effectively • Excellent communication and interpersonal skills with a customer-focused approach • Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint • Able to handle confidential and sensitive information with discretion • Analytical mindset with the ability to interpret HR data and produce reports

🏖️ Benefits

• Private health insurance plus enhanced dental and optical cover • Generous pension scheme • 25 days paid holiday + bank holidays • Group income protection • Life assurance coverage at 4x base salary