AR Resolution Associate

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Lumexa Imaging

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Lumexa Imaging is a national outpatient diagnostic imaging company building partnerships with health systems to expand access to advanced medical imaging. It operates 185+ outpatient imaging centers across 13 states (including 85+ centers run as joint ventures with health systems), provides centralized scheduling, subspecialized radiologist interpretations (including teleradiology through its Connexia offering), and leverages AI and state-of-the-art equipment to improve clinical quality and operational efficiency. Lumexa focuses on patient experience, convenient outpatient care that can be lower-cost than hospital outpatient departments, and collaborative joint ventures with health systems.

📋 Description

• Examine unpaid and denied claims to determine reasons for discrepancies • Communicate directly with commercial and governmental payers regarding outstanding claims • File appeals and ensure timely reimbursement • Identify specific denial reasons and causes of payment delays • Work with management to identify, trend, and address root causes of accounts receivable issues • Maintain understanding of federal and state regulations and payer-specific requirements • Document activity accurately, including contact names, addresses, phone numbers, and other pertinent information • Make recommendations and communicate trends and issues to management • Resolve accounts using problem-solving and critical-thinking skills • Meet productivity and quality standards • Perform other duties as assigned

🎯 Requirements

• High School Diploma • Basic computer knowledge • Proficiency in Microsoft Excel • Excellent verbal skills • Problem-solving skills and ability to develop collection action plans • Critical-thinking skills and ability to apply payment-securing tools to different accounts • Adaptability to changing procedures and a growing environment • Ability to toggle between multiple computer systems and information sources • Ability to multitask and be detail oriented • Excellent customer service skills • Ability to work independently with a problem-solving mindset • 1–3 years of relevant experience in medical collections or professional billing preferred • Knowledge of claims review and analysis • Working knowledge of revenue cycle • Working knowledge of medical terminology and/or insurance claim terminology • Experience working in the Imagine billing system preferred • Must meet productivity and quality standards

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Flexible Spending Accounts • Telehealth • Life insurance • Disability benefits • Employee Assistance Program • 401k Retirement Savings • Quarterly bonuses • Fully remote work