Client Manager – Tribal

🔥 0 minutes ago

🐻 Alaska, California, +2 more states – Remote

🐻 Alaska – Remote 🏄 California – Remote 🌺 Hawaii – Remote 🗽 New York – Remote

💵 $67.6k - $127k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Responsible for building and maintaining consultative and strategic partnerships with assigned book of business through the entire client life cycle, starting at implementation and continuing through everyday problem resolution, upsell, and renewal activities. • Works directly with sales executives during finalist presentations and may be asked to present to potential clients. • Expected to support and service between 12 – 20 clients. • Maintains senior management-level contact with client stakeholders and the broker. • Internal project participation that benefits and supports the client and/or the client management organization. • Charged with retaining and growing their assigned book of business.

🎯 Requirements

• Bachelor’s Degree and 5 Years health insurance industry experience OR High School diploma and 9 years previous Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities • Understanding of self-funding and employee benefit plans; stop loss understanding a plus • Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, ACA, etc.) • Ability to travel is required (up to 25%) • Ability to interact with senior level executives • Excellent presentation skills • Analytical skills, problem-solving skills, and time management skills are required • Results oriented and self-motivated • Excellent written and verbal communications skills are required, as are exceptional organizational skills

🏖️ Benefits

• Health insurance • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives