Client Partner

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🌵 Arizona, California, +2 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $111.6k - $223.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤝 Client Partner

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Marsh McLennan

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1871

💸 Finance

Finance • Consulting • Insurance

Marsh McLennan is a leading professional services firm that operates in the areas of risk, strategy, and people. With over 85,000 employees worldwide, the company encompasses four main businesses: Marsh, offering insurance broking and risk management; Guy Carpenter, providing reinsurance and capital strategies; Mercer, specializing in health, wealth, and career consulting; and Oliver Wyman, focusing on strategy, economic, and brand consulting. Marsh McLennan is committed to fostering an inclusive culture, empowering its employees, and delivering innovative solutions to clients globally.

📋 Description

• Lead and oversee a portfolio of HR Digital Transformation programs, ensuring alignment with client business goals and Mercer’s innovative HR technology vision. • Serve as the Executive Sponsor for high-impact projects, providing strategic guidance and delivering compelling presentations to C-suite stakeholders. • Manage, mentor, and inspire a team of Project Managers, fostering a culture of high performance, innovation, and agile project delivery. • Establish and enforce program governance frameworks, KPIs, and digital workflows to ensure consistent, high-quality delivery of HR solutions like Workday implementations and analytics platforms. • Build and maintain trusted relationships with senior executives and HR leaders, translating complex technical and strategic objectives into clear, value-driven outcomes. • Oversee program budgets using cloud-based financial tools, ensuring cost transparency, optimal resource allocation, and maximum ROI across the portfolio. • Anticipate and mitigate risks across programs, implementing data-driven change management processes to adapt to evolving project scopes while maintaining alignment with client goals. • Drive the adoption of cutting-edge HR technologies, including AI, robotic process automation (RPA), and cloud-based integrations, to enhance operational efficiency and deliver measurable business impact. • Lead collaboration across global, multi-national teams, integrating HR tech ecosystems with broader business strategies, such as talent mobility, digital employee wellness, and predictive HR analytics. • Set and continuously refine delivery standards, leveraging interactive dashboards, virtual town halls, and tech-enabled communication to ensure transparency and stakeholder alignment. • Ensure all programs comply with internal policies and external regulations, including stringent data privacy and security standards for HR systems. • Identify and pursue opportunities to expand Mercer’s service offerings, such as HR analytics, digital transformation consulting, or employee experience solutions, to deepen client relationships and drive business growth. • Lead post-implementation reviews, trend analysis, and predictive risk assessments to innovate and optimize future HR processes and program outcomes.

🎯 Requirements

• Bachelor’s Degree in Computer Science, Information Systems, HR Technology, Business Administration, or a related field • Master’s Degree or MBA preferred • Minimum 10 years of experience in program management, consulting, or client-facing roles working with global teams, with at least 7 years leading HR Digital Transformation initiatives, preferably with Workday or similar HRIS platforms. • Proven ability to manage and inspire teams of Project Managers in hybrid or remote environments, with a track record of driving high-performance outcomes. • Exceptional interpersonal and presentation skills, with expertise in engaging C-suite executives, facilitating virtual presentations, and translating technical concepts for diverse audiences. • Strong strategic and analytical mindset, with experience leveraging HR data analytics, predictive modeling, and digital process optimization to drive decision-making. • Deep expertise in project and program management methodologies (e.g., Agile, Waterfall, SAFe, PMP, or equivalent certifications). • Advanced proficiency with tools such as Office365, Microsoft Project, Power BI, Tableau, Jira, Smartsheets, and/or Asana. • Extensive hands-on experience with Workday (HCM, Recruiting, Payroll, or Analytics modules) and knowledge of HR tech trends like AI, RPA, or cloud integrations. • Workday Certification strongly preferred. • Demonstrated success in managing large-scale, global HR technology implementations, with a focus on delivering measurable business value and fostering long-term client partnerships.

🏖️ Benefits

• health and welfare benefits • tuition assistance • 401K savings and other retirement programs • employee assistance programs