Client Manager

🔥 0 minutes ago

🏈 Alabama, Arizona, +40 more states – Remote

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💵 $67.6k - $127k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

👻 Ghost score 0%

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Logo of Luminare Health

Luminare Health

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Manage the overall relationship with clients from implementation through everyday problem resolution and renewal activities • Work directly with sales executives during finalist presentations • Present to potential clients when requested • Support and service 12–20 client groups generating $50,000–$250,000+ in annual net revenue • Maintain senior management-level contact with client Benefits, Human Resources, and financial staff • Ensure service delivery of Luminare Health products and services to maintain client satisfaction • Participate in internal projects as needed • Retain and grow the assigned book of business • Support the Regional Team as needed

🎯 Requirements

• Bachelor’s Degree and 5 years of health insurance industry experience OR High School diploma and 9 years previous Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities • Understanding of self-funding and employee benefit plans • Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and ACA • Ability to travel is required, up to 25% • Results oriented and self-motivated • Ability to interact with senior level executives • Analytical, problem-solving, and time management skills • Excellent presentation skills • Excellent written and verbal communication skills • Exceptional organizational skills • State insurance license preferred • Stop loss understanding is a plus • Remote employees must live within the continental United States, excluding Alaska, California, Hawaii, and New York

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan subject to the terms and conditions of the plan

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