Client Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $67.6k - $127k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

👻 Ghost score 0%

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Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Build and maintain consultative and strategic partnerships with the assigned book of business throughout the client life cycle • Support implementation, everyday problem resolution, upsell, and renewal activities • Work directly with sales executives during finalist presentations and present to potential clients as needed • Support and service 12–20 clients • Maintain senior management-level contact with client stakeholders and the broker • Participate in internal projects benefiting and supporting clients and the client management organization • Retain and grow the assigned book of business • Position Luminare Health programs and solutions for client decision makers using current market trends

🎯 Requirements

• Bachelor’s Degree and 5 years TPA/health insurance industry experience, or High School diploma and 9 years previous TPA/health insurance Client Management experience and/or experience in a similar TPA or health insurance environment with client-facing/client support responsibilities • Understanding of self-funding and employee benefit plans; stop loss understanding a plus • Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and ACA • Ability to travel up to 25% • Ability to interact with senior-level executives • Excellent presentation skills • Excellent written and verbal communication skills • Exceptional organizational skills • Analytical, problem-solving, and time-management skills • Results-oriented and self-motivated • State insurance license preferred • Must live within the continental United States, excluding Alaska, California, Hawaii, and New York

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan