Client Manager

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Luminare Health

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Responsible for building and maintaining consultative and strategic partnerships with assigned book of business through the entire client life cycle • Works directly with sales executives during finalist presentations and may be asked to present to potential clients • Expected to support and service between 12 – 20 clients • Maintains senior management-level contact with client stakeholders and the broker • Internal project participation that benefits and supports the client and/or the client management organization • Charged with retaining and growing their assigned book of business

🎯 Requirements

• Bachelor’s Degree and 5 Years health insurance industry experience OR High School diploma and 9 years previous Client Management experience • Understanding of self-funding and employee benefit plans; stop loss understanding a plus • Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, ACA, etc.) • Ability to travel is required (up to 25%) • Ability to interact with senior level executives • Excellent presentation skills • Analytical skills, problem-solving skills, and time management skills are required • Results oriented and self-motivated • Excellent written and verbal communications skills are required, as are exceptional organizational skills

🏖️ Benefits

• Health insurance • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives

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