Supervisor HCM Intake

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $42.2k - $79.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Supervise and manage a remote team of designated inbound and outbound customer service representatives • Enable the team to deliver exceptional service • Ensure successful achievement of client service expectations • Support Health Benefits’ service objectives • Develop staff

🎯 Requirements

• High School Graduate or equivalent required with 4 years of relevant experience • Position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii • Communicate in a positive and effective manner in both oral and written communication • Read and interpret documents, criteria, instructions, and policy & procedure manuals • Write/create routine correspondence and reports • Evaluate problems, develop alternative solutions, and identify trends and patterns • Capable of working in an environment that requires organization and prioritization to address time sensitive assignments • Excellent interpersonal skills • Maintain a high level of confidentiality, flexibility, and willingness to learn new tasks • Work independently with minimal supervision or instruction • Associates Degree preferred • Medical Coding Certification preferred • Proficient in Microsoft Office (Word, Excel, PowerPoint) preferred • Prior experience in a call center preferred • One (1) year people leader/supervisory experience preferred • Two (2) years customer service experience preferred • Two (2) years healthcare related experience preferred

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan subject to the terms and conditions of the plan