Operations Manager, Systems Architecture

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $106k - $162k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 $235M Series F on 2022-01

Healthcare • Healthcare Insurance • SaaS

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Lead and scale Lyra Health’s Systems Architecture team within Provider Core Ops Systems Implementation • Serve as direct people manager to an operational team within Provider Core Ops • Develop tactical team plans, delegate work, drive performance against service-line metrics, and invest in team culture and career development • Direct the operational strategy for complex tool integrations and data pipelines • Ensure system stability, scalability, and high data integrity across provider-facing platforms • Partner with Product, Salesforce Development, Clinical, Engineering, and Operations leadership • Surface risks, resolve departmental tensions, and clear execution roadblocks • Develop, prioritize, and adjust team roadmaps aligned with Provider Core Ops goals • Drive medium-to-large cross-functional initiatives from scope to delivery • Monitor operational health metrics and evaluate platform performance • Surface automation opportunities to inform long-term infrastructure investments • Translate Clinical and Operations strategy into actionable technical roadmaps • Resolve cross-departmental bottlenecks and ensure seamless, sustainable data flows across provider-facing systems

🎯 Requirements

• 8+ years of professional experience in Operations Management, Systems Architecture, Business Operations, Program Management, or a related technical-ops function within a high-growth environment • Proven track record as a direct people manager • Demonstrated success setting operational roadmaps, delegating effectively, and mentoring team members • Deep experience with enterprise tool ecosystems including Salesforce, Workday, Jira, Zendesk, and CredentialStream • Direct experience managing multi-system data flows and integrations • Exceptional written and verbal communication skills • Ability to balance granular technical details with executive-level strategy while influencing cross-functional stakeholders • Strong analytical acumen and fluency with operational metrics • Experience streamlining system workflows

🏖️ Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) • Lyra for Lyrians; coaching and therapy services • Equity in the company through discretionary restricted stock units • Competitive time off with pay policies including vacation, sick days, and company holidays • Paid parental leave • 401K with up to 3% matching • Monthly tech allowance • Well-being perks and activities • Surprise swag • Regular community celebration