Partner Operations Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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M-Files

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

M-Files is a leader in knowledge work automation, providing intelligent solutions for document management, workflow automation, and content collaboration. The company focuses on automating and simplifying processes for knowledge workers, enhancing productivity, compliance, and security. With a range of industry-tailored solutions, M-Files integrates seamlessly with various existing applications like Microsoft 365, Google Workspace, and Salesforce, offering comprehensive enterprise content management.

📋 Description

• Partner with the Sales Executive to deliver partner revenue targets, including forecast and QBR structure and cadence • Lead the design and execution of scalable partner processes and workflows • Develop and maintain AI-forward and agentic systems, processes, and reporting • Manage CRM and partner systems and ensure data integrity, accuracy, usability, compliance, and audit readiness • Support partner program development and execution, partner business plan reviews, MDF management, partner agreements, and partner governance • Define and implement partner territory planning, quota setting, and compensation models • Partner with stakeholders across all aspects of the business in home and partner-only markets • Identify and implement process improvements to enhance partner and partner sales productivity • Collaborate with Deal Desk and Marketing Ops to streamline Lead to PO processes, including deal registration and conflict resolution • Provide insights and recommendations based on sales data and trends • Support partner recruitment, onboarding, scorecarding, and training of partners and partner sales team members • Ensure alignment between GTM strategy and operational execution

🎯 Requirements

• Bachelor’s degree in Business, Finance, Marketing, or related field and/or applicable work experience • MBA preferred • Demonstration of AI forward thinking and development • 5+ years of experience in Sales Operations, Revenue Operations, or related roles • Experience working in a fast-paced, cross-functional environment • Strong understanding of software partner models, sales processes and GTM strategy • Familiarity with CRM platforms such as Salesforce and sales enablement tools • Excellent analytical and problem-solving abilities • Strong communication and stakeholder management skills • Proficiency in AI, Excel, SQL, and PowerBI • Ability to manage multiple projects and priorities effectively • Detail-oriented with a focus on data accuracy and process optimization • Experience with forecasting, pipeline management, and performance metrics

🏖️ Benefits

• Flexibility to establish own life/work balance • 10 paid holidays annually • Unlimited PTO • Matching 401K Plan (25% of employee's contribution up to the IRS max) • Health insurance (PPO and HDHP/HSA plans offered) • Dental insurance • Vision insurance • Life insurance (1x employee salary) • Short-term disability (employer paid) • Long-term disability (employer paid) • Flexible Spending Plan (medical and dependent) • Opportunity to contribute to company success and growth while developing expertise