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Project Recruitment Associate – US/UK Hours

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎯 Recruiter

🚫👨‍🎓 No degree required

Where this job comes from

Posted on M3 USA's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of M3 USA

M3 USA

201 - 500 employees

Founded 2000

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

📋 Description

• Recruit qualified panellists and non-panellists for quantitative and qualitative market research projects • Conduct outbound and cold calls, email follow-ups, and online desk research to identify potential respondents and contact details • Communicate study requirements, participation details, and next steps to potential respondents • Inform the line manager of recruitment issues, delays, or risks affecting project delivery • Provide feedback on project feasibility and recruitment conditions using market intelligence • Meet daily call-volume and recruitment strike-rate targets • Follow phone communication quality standards and guidelines • Convert study participants into registered panel members • Cold call physicians and healthcare professionals to recruit them to the panel • Reactivate inactive panel members by inviting them to participate in studies • Support research participants throughout recruitment • Investigate and resolve participant issues and complaints using multiple systems • Collaborate with US and EU teams on project-specific issues • Build relationships with panel members through professional communication and problem-solving • Keep video/camera on for virtual calls, subject to confidential HR alternatives where required • Comply with ISO 20252:2019 and ISO 27001 standards

🎯 Requirements

• Bachelor’s degree or equivalent experience preferred • 0-1 year of experience in a business-related environment • Market research experience desirable but not required • Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules • Strong Microsoft Office skills, especially Excel, and ability to learn new technologies/software quickly • Basic math skills, including calculating incidence rate, response rates, and profit • Interest, natural curiosity, or previous experience/exposure within the healthcare space • Strong critical thinking skills and initiative to improve skills and troubleshoot proactively with the PM • Ability to work autonomously and in a team environment • Ability to meet study-specific and departmental objectives • Self-motivated and able to reprioritize tasks throughout the workday • Exceptional time management, organizational skills, attention to detail, and ability to multitask • Ability to comply with ISO 20252:2019 and ISO 27001 standards • Ability to work occasional flexible hours across different time zones • CV submitted in English • Must confirm whether registered or intending to register with the state or national tax department as a self-employed contractor/freelancer, or establish a personal limited company

🏖️ Benefits

• Independent contractor position • Flexible working hours may be available to meet project deadlines across different time zones • Alternative arrangements for video/camera-on expectations may be available through Human Resources

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