M7 Health
11 - 50 employees
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare Insurance • SaaS • Human Resources
M7 Health is a platform designed to enhance the management of nursing workforces within healthcare systems. By understanding individual nurses’ needs and preferences, the platform offers features like smart scheduling, forecasting, and metrics to optimize staffing and improve job satisfaction. Built primarily by nurses for nurses, M7 Health aims to transform nurse scheduling into a more flexible and predictable process, thereby supporting the retention and well-being of healthcare professionals in a competitive labor market.
Customer Support Associate
Job not on LinkedIn
🕒 June 6
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
M7 Health
11 - 50 employees
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare Insurance • SaaS • Human Resources
M7 Health is a platform designed to enhance the management of nursing workforces within healthcare systems. By understanding individual nurses’ needs and preferences, the platform offers features like smart scheduling, forecasting, and metrics to optimize staffing and improve job satisfaction. Built primarily by nurses for nurses, M7 Health aims to transform nurse scheduling into a more flexible and predictable process, thereby supporting the retention and well-being of healthcare professionals in a competitive labor market.
📋 Description
• Be a responsive, empathetic first point of contact for M7 users via phone, email, and text • Troubleshoot platform questions and route technical issues to the right teams with clear context • Log and synthesize customer interactions to surface patterns and inform ongoing improvements • Work closely with your fellow support teammates and Director of Customer Support to align on priorities • Serve as connective tissue between frontline user experience and the internal teams building and improving the platform • Advocate for user needs — translating support trends into actionable feedback
🎯 Requirements
• Strong communicator • Stay calm under pressure • Reliable and detail-oriented • Comfortable with technology and explaining it
🏖️ Benefits
• Paid training and onboarding • Flexible scheduling opportunities
Apply NowSimilar Jobs
🕒 June 5
Underwriting Support Specialist at LoanCare collaborating with clients and teams for successful outcomes. Handling quality control audits and managing loss mitigation processes.
🕒 June 5
Customer Service Technical Trainer leading training experiences for automated conveyor systems and PLC controls. Supporting Maintenance and Operations teams to strengthen customer relationships while delivering training.
🕒 June 5
Remote Customer Service Representative handling inquiries for NJ Family Care beneficiaries. Providing customer service through phone and digital channels with a focus on accurate information and support.
🇺🇸 United States – Remote
💵 $17 / hour
💰 Venture Round on 2009-01
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
🕒 June 5
Customer Service Representative handling customer inquiries for Flexcon and managing order fulfillment tasks. Collaborating with teams to ensure customer satisfaction in a manufacturing environment.
🕒 June 5
Bilingual Customer Service and Sales Representative connecting customers with healthcare solutions. Working remotely to solve customer issues and guide them through the sales process for insurance services.
🇺🇸 United States – Remote
💵 $16 / hour
💰 $1.5G Post-IPO Debt - TTEC on 2021-11
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
