Operations Lead

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🔥 10 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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M7 Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

M7 Health is a platform designed to enhance the management of nursing workforces within healthcare systems. By understanding individual nurses’ needs and preferences, the platform offers features like smart scheduling, forecasting, and metrics to optimize staffing and improve job satisfaction. Built primarily by nurses for nurses, M7 Health aims to transform nurse scheduling into a more flexible and predictable process, thereby supporting the retention and well-being of healthcare professionals in a competitive labor market.

📋 Description

• Lead implementation experiences at new M7 Health customer sites • Own relationships with facility leaders and coordinate activation activities • Project manage the full go-live process, ensuring activities are planned, assigned, and successfully executed • Understand hospital staffing workflows, including unit-specific operations • Ensure all units and personnel are correctly accounted for in the M7 platform • Train unit leadership and key stakeholders on the M7 platform • Drive successful platform adoption during the first month after go-live • Maintain relationships with facility leaders and nurse managers • Monitor platform engagement and proactively address adoption barriers • Synthesize customer feedback and surface product-improvement patterns to the product team • Improve playbooks, share learnings, and help teammates develop product mastery

🎯 Requirements

• Strong project management skills and ability to run activations end-to-end • Ability to coordinate with hospital leadership, hundreds of staff members, and internal team members over multiple weeks • Ability to independently plan and execute projects • Ability to understand nursing-unit staffing workflows and configure the M7 platform appropriately • Ability to train unit leadership and key stakeholders on the M7 platform • Clear, proactive communication with customers and internal stakeholders • Ability to identify risks and translate complex operational situations into clear updates • Ability to teach people new technology and build collaborative customer relationships • Willingness to travel substantially, typically twice per month for 2–3 days per trip • Availability to work Eastern Time hours during the standard workday • Must be authorized to work in the United States

🏖️ Benefits

• Annual performance-based bonus • Healthcare benefits • Remote work arrangement • Access to the Manhattan office • In-person collaboration opportunities

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