Operations Manager – Communications/Marketing

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $111.7k - $175.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

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This company has sponsored H1B visas in the past.

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Michael Baker International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Michael Baker International is a leading provider of engineering and consulting services, specializing in design, planning, architecture, environmental management, construction, and program management. The company serves U. S. federal, state, and municipal governments, as well as foreign allied governments and various commercial clients. With more than 3,000 employees across nearly 100 locations, Michael Baker fosters a culture of innovation and collaboration to address challenges faced by clients and communities nationwide.

📋 Description

• Support the operational planning and execution framework for the Communications and Marketing organization • Develop, document, and continuously improve workflows, processes, governance, and standard operating procedures • Support annual planning, budgeting, resource allocation, forecasting, and operational reporting • Establish and maintain dashboards and KPIs to measure performance, productivity, capacity, and results • Manage project intake, prioritization, workflow, scheduling, and resource planning • Partner with Communications, Marketing, Content, Creative, Digital, Public Relations, and Social Media teams • Evaluate and optimize communications and marketing technologies, tools, platforms, and processes • Identify opportunities to automate repetitive activities and incorporate AI and emerging technologies • Manage agency, consultant, vendor, and technology relationships • Establish standards for project management, campaign execution, documentation, and reporting • Develop executive-level reports and presentations covering priorities, performance, budgets, and resource demands • Support change-management initiatives for new processes, systems, technologies, and ways of working • Foster accountability, collaboration, continuous improvement, and operational excellence

🎯 Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, Operations, or a related field • 8+ years of progressive experience in marketing operations, communications operations, business operations, project management, or a related discipline • Experience supporting or leading operations within a large, complex, or matrixed organization • Demonstrated success developing and implementing scalable processes and workflows • Strong project and program management skills • Experience with budgeting, forecasting, resource planning, vendor management, and operational reporting • Strong analytical capabilities with experience developing and using KPIs, dashboards, and performance metrics • Experience with marketing and communications technologies and workflow/project-management platforms • Excellent organizational, written and verbal communication, presentation, and stakeholder-management skills • Ability to effectively manage multiple high-priority initiatives in a fast-paced environment • Experience within engineering, architecture, infrastructure, consulting, professional services, or another complex B2B environment preferred • Experience with CRM, marketing automation, content management, project management, analytics, collaboration platforms, and AI-enabled tools preferred • Equal employment opportunity; drug-free workplace; pre-employment substance abuse testing and background checks

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) Retirement Plan • Health Savings Account (HSA) • Flexible Spending Account (FSA) • Life, AD&D, short-term, and long-term disability • Tuition reimbursement • Professional and personal development • Generous paid time off • Commuter and wellness benefits

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