Senior Benefits Specialist

🔥 1 minute ago

🐻 Alaska, Hawaii, +5 more states – Remote

🐻 Alaska – Remote 🌺 Hawaii – Remote 🎸 Mississippi – Remote 🗿 South Dakota – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🦬 Wyoming – Remote

💵 $75k - $85k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Macmillan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📱 Media

📚 Education

Media • Education

Macmillan is a leading global publishing company and home to a wide range of imprints that publish adult and children’s fiction, nonfiction, and educational materials. Part of the Holtzbrinck Publishing Group, Macmillan also operates Macmillan Learning and Macmillan Education, providing interactive course solutions, higher education content, language learning, and school curriculum publishing across dozens of countries. The company focuses on supporting authors, educators, students, and institutions with world-class content and digital learning tools.

📋 Description

• Administer all employee benefit programs including medical, dental, vision, life insurance, disability, retirement, and voluntary benefits • Own day-to-day benefits operations including enrollment processing, life event changes, terminations, payroll deductions, and ongoing operational support • Administer Canadian employee benefits programs in coordination with local requirements • Maintain accurate and organized benefits records and ensure data integrity across all HR system • Serve as the primary point of contact for all employee benefits questions and concerns • Provide clear guidance on benefits eligibility, enrollment options, plan details, and qualifying life events • Conduct benefits orientations and enrollment meetings for new employees and during annual open enrollment • Prepare and distribute comprehensive benefits communications, plan summaries, quick reference guides, and enrollment materials • Resolve benefits issues and disputes in a timely and professional manner • Act as the main liaison between Macmillan Learning and all benefits carriers, vendors, and third-party administrators • Bridge communication and coordination between our internal shared services team and external benefits partners • Serve as the primary day-to-day contact for benefits carriers, brokers, vendors, and third-party administrators, ensuring timely issue resolution and effective operational partnership • Coordinate with vendors on billing, eligibility issues, claims processing, and plan updates • Direct employees and managers to appropriate third-party administrators for FMLA, disability, and other leaves of absence • Track and maintain organized records of all leave requests and accommodations in compliance with legal requirements • Provide guidance and coordinate accommodations for employees with disabilities, ensuring compliance with ADA and applicable laws • Manage the return-to-work process for employees on leave, including communication with employees and managers • Stay current on federal and state leave and accommodation laws (FMLA, ADA, workers' compensation) and ensure company compliance.

🎯 Requirements

• Bachelor's Degree • 3+ years of experience in benefits administration, with a focus on leaves of absence and accommodations • Strong understanding of federal and state benefits-related laws including FMLA, HIPAA, ADA, COBRA, and ERISA • Demonstrated ability to independently administer complex benefits programs while delivering exceptional employee support and maintaining regulatory compliance • Excellent attention to detail with strong organizational and record-keeping abilities • Strong communication and interpersonal skills, with the ability to assist employees at all levels, managers, and external partners • Ability to handle sensitive and confidential information with discretion and maintain strict confidentiality • Comfortable managing multiple priorities in a fast-paced environment while maintaining accuracy and responsiveness.

🏖️ Benefits

• Competitive pay and bonus plan • Generous Health Benefits (Medical, Dental, Vision) • Contributions to your 401k retirement account through Fidelity • Generous paid time off, sick time, discretionary days, and paid holidays • Employee Assistance Program • Education Assistance Program • 100% employer-paid life and AD&D insurance • And much more!