Retention Sales Director

🕒 August 7

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $128.6k - $222.8k / year

⏰ Full Time

🔴 Lead

🤑 Sales

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Own and execute retention strategy for Mid-Large Corporate and Taft-Hartley clients • Identify, quantify, and manage retention risk through a forward-looking pipeline of at-risk and due diligence relationships • Develop and execute sponsor-level action plans with Relationship Management • Lead due diligence events, including RFI/RFP strategy, response execution, finalist presentations, and contract negotiations • Design and implement loyalty and engagement programs • Protect assets, strengthen client relationships, uncover growth opportunities, and support revenue durability • Partner with Relationship Management and internal stakeholders on client retention efforts • Serve as a strategic, client-facing leader across corporate plans of $50m+ and Taft-Hartley plans

🎯 Requirements

• Bachelor’s degree • 10+ years of experience in the retirement plan industry, including Defined Contribution, Defined Benefit, and Non-Qualified plans • Demonstrated success in retention, sales, or relationship management within the Mid-Large retirement market • Proven ability to lead complex, multi-stakeholder negotiations and renewal cycles • Strong analytical and strategic decision-making capabilities, including pricing and competitive positioning • Active and maintained Life Insurance and Series 6 or equivalent licenses • Ability to travel up to 40% • Deep knowledge of ERISA regulations and plan design across DC, DB, and non-qualified plans • Strong financial acumen applied to pricing strategy and value-based decision making • Executive-level presentation, storytelling, and consultative selling capabilities • Proven ability to influence advisors, consultants, plan sponsors, and internal stakeholders • Experience driving cross-functional collaboration in complex, fast-paced environments

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension/401(k) savings plans • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Up to 11 paid holidays per year • 3 personal days per year • 150 hours of vacation per year • 40 hours of sick time per year, or more where required by law • Statutory leaves of absence • Flexible work environment • Reasonable accommodation during the application process