Luxury Travel Advisor

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🕒 June 26

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Marchay

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Marchay is a curated, membership-based luxury travel club and community that inspires, elevates, and executes remarkable travel experiences. The company provides its members with highly personalized travel advice and execution through a dedicated Travel Advisory team, ensuring a trusted and unbiased advisory relationship. Membership offerings include value-added benefits at top hotels globally, access to private jet services, and unique local experiences, all within a community that leverages shared expertise to enhance travel journeys.

📋 Description

• Collaborate with Senior Advisors to provide strategic coverage in managing a portfolio of high-profile luxury clients. • Assist in developing and refining bespoke itineraries that reflect members’ preferences and lifestyle. • Coordinate bookings and logistics across multiple touchpoints including private villas, luxury hotels, transportation, and curated experiences. • Serve as a primary point of contact for members during travel planning and execution stages, ensuring consistent and personalized communication. • Maintain up-to-date knowledge of the luxury travel market, emerging destinations, and industry trends to provide insightful recommendations. • Manage multiple trips simultaneously with excellence in organization and attention to detail. • Contribute to continuous process improvements and team collaboration to enhance the member travel experience.

🎯 Requirements

• Minimum of 3+ years of experience in luxury travel advisory or a similar role within the travel industry. • Proven ability to manage high-net-worth clients and deliver exceptional customer service. • Strong organizational skills with the ability to handle multiple projects and trips concurrently. • Excellent communication and interpersonal skills, adept at building and maintaining client relationships. • Proficiency in CRM systems and familiarity with luxury travel booking platforms. • In-depth knowledge of luxury accommodations, private villas, premium air travel, and exclusive experiences. • Ability to work flexible hours, primarily within the Eastern Time Zone. • Experience collaborating in a team-oriented environment with a proactive approach. • Bonus: Experience with Sabre GDS, Salesforce, or other travel technology systems.

🏖️ Benefits

• Competitive Compensation: Annual salary with a performance-based, discretionary bonus • Comprehensive Benefits: Fully covered medical, dental, and vision insurance • 401(k) Plan: Access to our retirement savings program • Generous Time Off: Ample PTO plus company holidays to recharge and reset • Career Growth: Opportunity to develop toward a senior finance leadership role, with increasing ownership of P&L, budgeting, and strategic decision-making over time • Flexibility: Remote work environment with the ability to manage your schedule effectively • Innovative Market Leader: Join a forward-thinking company with a proven track record, backed by the influence, resources, and stability to keep breaking new ground.