Account Manager

🕒 August 18

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Marketlab

Marketlab

51 - 200 employees

Founded 1994

🏭 Manufacturing

🍽️ Food & Beverage

🏥 Healthcare

Manufacturing • Food & Beverage • Healthcare

Marketlab is a web-focused software company that develops website integrations and frontend components, such as third-party iframes and widgets, used to deliver marketing, analytics, or customer-engagement functionality. The provided CSS snippet shows styling for embedded frames, indicating Marketlab works with client-side web integrations and web app UX. Marketlab likely provides software tools or integrations delivered to other businesses for embedding advanced features on websites.

📋 Description

• Execute sales growth within a defined territory and establish long-term relationships with a portfolio of clients • Advocate for clients and communicate with internal teams to provide high-quality products • Grow sales and gross profit using relationship-based selling techniques with existing and new customers • Generate profitable sales and create customer loyalty through value-added services • Build customer loyalty and retention through daily outbound calls and face-to-face visits • Establish relationships with existing customers, qualify needs, and present Marketlab solutions • Gain greater share of customers’ annual spend on consumable goods • Proactively engage customers regarding Marketlab services, products, samples, sourcing, and quoting • Work with product development and purchasing to source requested products and secure pricing, availability, and discount terms • Prepare and present quotations based on profit-margin guidelines; follow up and close sales • Contact targeted customers to understand needs and establish Marketlab as a preferred supplier • Enter and maintain accurate customer data in the CRM database • Troubleshoot established customer-account problems and answer questions regarding account activity and products • Work cross-functionally with Marketing, Product Management, Customer Experience, and other teams • Keep management updated on market conditions, competitive situations, industry insight, and customer feedback • Suggest and propose ways to improve effectiveness • Share industry insight and customer feedback with Marketing and implement marketing campaigns

🎯 Requirements

• Bachelor’s degree in Sales, Marketing, Business, or Healthcare related field is preferred, or equivalent experience • Five or more years of sales experience is required • Inside sales experience is preferred • Healthcare sales or hospital procurement experience is preferred • Experience selling consumable items in business-to-business situations is preferred • Demonstrated success in relationship building, selling skills, customer loyalty, and achieving goals despite barriers or difficulties • Energetic, self-directed, and excited about growing the company and increasing market share • Proficient with Microsoft Office and/or Google Workspace • Familiarity with navigating customer relationship databases • Willingness to travel as needed for on-site customer meetings • Travel requirements vary from 10–70% depending on territory and customer needs

🏖️ Benefits

• Outstanding products, operational excellence, and great technical and customer support • Product knowledge, market segment knowledge, sales skill training and studies • Remote work arrangement

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