Sales Support Manager

Job not on LinkedIn

🔥 3 minutes ago

🏈 Alabama, Pennsylvania, +1 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 11%

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Logo of Marmon Holdings, Inc.

Marmon Holdings, Inc.

10,000+ employees

Founded 1953

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Marmon Holdings, Inc. is a conglomerate company that operates as part of Berkshire Hathaway. It comprises 120 autonomous businesses grouped into 11 industry segments, focusing on diverse sectors such as medical, water, foodservice technologies, retail solutions, transportation products, rail, electrical, plumbing & refrigeration, metal services, industrial products, and crane services. Built on a foundation of innovation and entrepreneurship, Marmon leverages the collective expertise of its companies to solve complex global challenges. With an emphasis on trust, respect, and supported autonomy, Marmon provides a dynamic career ecosystem for over 30,000 employees, generating annual revenues of $12 billion. Marmon prides itself on significant collaboration across its industry groups to deliver customer-centric solutions globally.

📋 Description

• Represent the company with a comprehensive understanding of its product offering • Maximize sales performance by establishing strong customer relationships and understanding customer needs • Work directly with Sales and Sales leadership to maintain and grow business within assigned territories • Generate leads and provide customer service for key accounts • Perform market and competitive research to help Sales adjust sales techniques based on field interactions and results • Coordinate weekly, monthly, and annual sales efforts between the Sales Support Team and outside sales • Lead outbound calling and account coverage for a specified area of the United States • Define, create, and maintain a Customer Service team • Support and maintain internal sales processes from order through shipment, including quote processes, order acknowledgements/confirmations, and order status • Work with outside sales, Technical & Architectural Services, and inside sales teams to achieve the annual budget • Define, create, and maintain a trained Inside Sales team for a defined customer segment • Collaborate with sales leadership to create and maintain an Inside Sales strategy • Generate and standardize KPIs and report on sales budget achievement • Build a motivated, customer-centric, continuously improving team culture • Manage and lead the Outbound Call Specialist and create KPIs tied to annual budget delivery • Assess talent and manage team performance • Perform additional projects, duties, or assignments as directed by management

🎯 Requirements

• 4-year business degree and 5 years relevant experience in managing a customer service/inside sales team • 10+ years of sales and leadership experience in lieu of degree • Excellent verbal and written communication skills • Experience managing, directing and motivating a team • Ability to multitask and set priorities • Efficient with strong organizational skills • Strong working knowledge of Microsoft Suite products (Excel, PowerPoint, Word, Teams, etc.) • Ability to be trained in company-specific software • Various business systems experience required (ERP, CRM) • Ability to travel 10–30% to visit facilities, customers and suppliers • Valid Driver’s License • Legally authorized to work in the United States • Must not require current or future employment visa sponsorship

🏖️ Benefits

• Diverse learning and working opportunities • Equal opportunity employer • Reasonable accommodation during the application and recruiting process

Apply Now

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