Merchant Sales Representative

🔥 13 minutes ago

🗻 New Hampshire, Vermont – Remote

🗻 New Hampshire – Remote 🍁 Vermont – Remote

💵 $23 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Mascoma Bank

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1899

🏦 Banking

🌍 Social Impact

💰 $25M Debt financing on 2020-12

Banking • Social Impact

Mascoma Bank is a community-focused mutual bank, established in 1899, that operates in New Hampshire and Vermont and positions itself as a Certified B Corporation committed to social and community impact. The bank offers a full range of consumer and business banking services — including checking, mortgages, personal and business loans, wealth management, and digital banking — and emphasizes fraud prevention and personalized service. Mascoma also operates Mascoma Community Development, which manages New Markets Tax Credit allocations and community investment initiatives; the bank reports significant philanthropic activity (e. g. , $11. 4M donated over five years, BankOn certification, and sizable NMTC awards). In 2026 it announced plans to combine parent companies with Androscoggin Bank into a multi-bank mutual holding company structure. Mascoma emphasizes community-first values, employee engagement, and measurable social impact.

📋 Description

• Prospect new merchant services opportunities through referrals, networking, branch partnerships, and business development activities • Conduct discovery and recommend merchant processing solutions, including credit card processing, POS systems, e-commerce solutions, mobile payments, and ACH services • Develop and maintain relationships with business customers and prospects • Meet or exceed sales goals for merchant services products and fee income • Partner with Treasury Officers, Commercial lenders, Branch Managers, and retail banking teams to identify cross-selling opportunities • Prepare pricing proposals, presentations, and sales agreements • Stay informed about merchant services trends, payment technologies, and competitive offerings • Respond to customer inquiries, service requests, and operational concerns • Assist clients with onboarding, implementation, training, and ongoing support • Coordinate with the merchant processing partner to resolve service issues • Conduct periodic account reviews to identify service enhancements and relationship expansion opportunities • Support customer retention through proactive relationship management • Complete merchant services applications and documentation accurately • Maintain accurate records of sales activities, customer interactions, and pipeline management in Salesforce CRM

🎯 Requirements

• Minimum of 2–5 years of sales, banking, merchant services, payment processing, or business development experience preferred • Experience working with small business and commercial customers strongly preferred • Strong understanding of merchant services, payment processing, POS systems, card networks, and electronic payment solutions • Excellent sales and relationship-building skills • Strong verbal, written, and presentation communication abilities • Ability to identify customer needs and recommend appropriate solutions • Knowledge of banking products and services • Strong organizational skills and attention to detail • Ability to manage multiple priorities in a fast-paced environment • Ability to work independently and collaboratively within a team environment • Professional appearance; grooming and dress consistent with MB appearance policy • Successful completion of background and credit screenings required for final candidates • Compliance with bank policies, regulatory requirements, PCI-DSS standards, and merchant services procedures

🏖️ Benefits

• Professional development and community outreach activities • Personal growth workshops • Team-building opportunities • Equal employment opportunity and affirmative action protections • Reasonable accommodations available upon request

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