Data Operations Support Analyst

Job not on LinkedIn

🕒 September 1

🇺🇸 United States – Remote

💵 $55k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

👻 Ghost score 32%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Masthead Partners

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Masthead Partners is a leading executive search and advisory firm specializing in connecting organizations with high-impact leaders in the Manufacturing and Distribution sectors. With over 75 years of combined experience, Masthead Partners prioritizes relationships to redefine the executive search landscape, providing a distinctive white-glove approach that sets it apart from larger firms. The company is committed to delivering exceptional results and has built a reputation by successfully placing top executives across various disciplines, including Engineering, Supply Chain, Sales Management, and Human Resources.

📋 Description

• Perform ongoing data maintenance, including merging, updating, deduplicating, and validating records across systems • Assist with incoming contract validation and confirmation processes • Partner with acquisition companies to establish and maintain company, contact, and related records in Salesforce and other business platforms • Gather and maintain Off Limits policies from acquired firms and ensure they are appropriately applied within the CRM • Respond to data-related inquiries and support tickets • Document operational workflows, business processes, troubleshooting procedures, and data validation rules • Create and maintain operational reports, data dictionaries, and process documentation • Conduct weekly and monthly data audits to identify discrepancies and address data quality issues • Support data retention, governance, and compliance initiatives • Contribute to the creation, enhancement, and maintenance of SOPs • Identify opportunities to improve data workflows, reporting processes, and operational efficiencies

🎯 Requirements

• Bachelor's degree or equivalent work experience in Business, Information Systems, Data Analytics, or a related field • 2+ years of experience in Data Operations, CRM Administration, Salesforce, Data Management, or a related function • Experience working with Salesforce or other CRM platforms, including data maintenance and workflow support • Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, reporting, and data analysis • Strong attention to detail with a commitment to maintaining accurate and reliable data • Excellent written and verbal communication skills with the ability to collaborate effectively across teams • Strong analytical and problem-solving abilities with a process-oriented mindset • Ability to manage multiple priorities and meet deadlines in a fast-paced environment • Experience reviewing, interpreting, and validating data from contracts and business documentation • Experience supporting mergers, acquisitions, or data integration projects • Knowledge of data governance, data quality, and records management best practices • Experience creating SOPs, process documentation, and workflow maps • Proficiency in Salesforce reporting and dashboard creation • Experience working within professional services, consulting, executive search, or similar organizations • Familiarity with data auditing, validation processes, and CRM data architecture

🏖️ Benefits

• Comprehensive benefits package • Mac preferred environment