IT Support Engineer

🕒 August 29

🇺🇸 United States – Remote

💵 $83.3k - $116.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wisetack

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🤝 B2B

💸 Finance

💰 $45M Series B on 2021-09

Fintech • B2B • Finance

Wisetack is a technology platform that offers consumer-friendly financing solutions for real-life services. By providing monthly payment options through a seamless API integration, Wisetack enables businesses in sectors such as home services, auto repair, dental, and more to offer their customers transparent and straightforward financing options at the point of sale. Customers can apply and see their payment options quickly, facilitating transactions with clarity and ease. Wisetack partners with various software platforms to drive business growth and is recognized for its innovation and impact in the fintech space, particularly in the realm of embedded financial payments and buy now/pay later services.

📋 Description

• Own management of access to corporate systems including Okta, Google Workspace, Slack, Jira, and 1Password, and perform regular access audits • Partner with the IT managed service provider to ensure smooth helpdesk operations and hardware management • Monitor SOC2 compliance and ensure timely resolution of issues • Collaborate with DevOps and Security Engineering teammates to integrate secure and efficient technology solutions • Continuously improve technology choices and usage, including requirements generation, procurement, vendor planning and rollout, and stakeholder coordination

🎯 Requirements

• Strong Experience with Okta, Google Workspace, Slack, and Zoom • Strong Experience using MDM solutions primarily with Apple environments • Experience working with compliance frameworks such as PCI, SOC2, and HIPAA • Experience performing IT Support and using help desk ticketing systems such as Jira Service Management • Experience managing identity solutions such as Okta and SSO/SAML • Familiarity with IT Service Management best practices • Familiarity with endpoint security solutions

🏖️ Benefits

• Equity • Benefits (details not specified)