Support Engineer

🕒 August 28

🇺🇸 United States – Remote

💵 $70.3k - $103k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solenis

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.

📋 Description

• Serve as the engineer in training to become a Key Account Manager • Develop and maintain strong relationships with mill leadership, operations teams, maintenance personnel, and procurement stakeholders • Provide technical expertise and support for papermaking processes, wet-end chemistry, retention and drainage programs, process water systems, and production optimization • Help identify opportunities to expand chemical programs and increase share of wallet within existing accounts • Conduct routine plant visits, system audits, and performance evaluations • Deliver recommendations to improve machine efficiency, sheet quality, production rates, and operating costs • Help lead quarterly business reviews and present performance metrics to customers • Partner with internal technical specialists and laboratory resources to implement customer solutions • Achieve revenue, profitability, and customer retention objectives

🎯 Requirements

• Engineer in training to become a Key Account Manager • Technical expertise related to papermaking processes, wet-end chemistry, retention and drainage programs, process water systems, and production optimization • Ability to develop and maintain relationships with mill leadership, operations teams, maintenance personnel, and procurement stakeholders • Ability to conduct plant visits, system audits, and performance evaluations • Ability to deliver value-based recommendations improving machine efficiency, sheet quality, production rates, and operating costs • Ability to present performance metrics to customers • Ability to partner with internal technical specialists and laboratory resources • Ability to achieve revenue, profitability, and customer retention objectives • Candidates need not meet every desired qualification; relevant transferable experience may be considered

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401K • Numerous opportunities for professional growth and development • Discretionary bonuses