Healthcare Application Support Analyst

🕒 August 28

🇺🇸 United States – Remote

💵 $58.2k - $83.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Code, test, debug, implement, and document programs • Assist with modifying company products and customer/internal systems to meet client and end-user needs • Gather system information, analyze program and time requirements, and prepare documentation for program changes • Research and analyze existing systems and program requirements under periodic supervision • Design programs for projects or enhancements to existing programs • Write specifications for programs of low to moderate complexity • Assist in resolving production support problems and suggest alternative solutions • Develop test plans to verify the logic of new or modified programs and identify issues • Create program code and technical documentation • Conduct quality assurance activities such as peer reviews • Research industry technical trends and developments to maintain current skills and industry standards

🎯 Requirements

• 3+ years of experience working with Medicaid/MMIS systems, particularly eligibility processes and workflows • 3+ years of experience working with Oracle Database and SQL for data analysis, troubleshooting, and issue resolution • 3+ years of experience working with Linux/Unix environments, including log review, batch processing, and production support • Ability to troubleshoot applications, interfaces, and data flows while supporting testing and system validation • Strong communication and collaboration skills with business and technical teams • Willingness to work a flexible schedule to accommodate business needs and travel as required • Video cameras must be used during all interviews and during the initial week of orientation

🏖️ Benefits

• Work flexibility • Learning and career development • Technical credentials and certifications • Generous, flexible vacation policy • Educational assistance • Leadership and technical development academies • Opportunities to travel through work (0–10%) • 401(k) employer match • Comprehensive health benefits • Fully remote work opportunity within the United States

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