Technical Trainer

🕒 July 28

🎸 Tennessee – Remote

infoinfo

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on MAT Holdings, Inc.'s careers page, not through a job board

First seen by Remote Rocketship July 28

Still open on MAT Holdings, Inc.'s site. Checked Yesterday.

Logo of MAT Holdings, Inc.

MAT Holdings, Inc.

10,000+ employees

Founded 1984

📦 Logistics

🚘 Automotive

🔧 Hardware

Logistics • Automotive • Hardware

MAT Holdings, Inc. is a diversified global manufacturing, marketing, and distribution company headquartered in Long Grove, Illinois. Operating globally across three continents, it employs over 13,000 people worldwide and specializes in a wide array of products and solutions. The company is involved in manufacturing automotive components, including suspension and braking systems, under well-known brands like Gabriel and Reyco Granning. It also provides high-quality air tools, compressors, and gasoline-powered outdoor equipment, alongside logistics solutions through its distribution centers. MAT Holdings has demonstrated strong growth through organic initiatives and acquisitions, focusing on adding value by meeting customer needs and advancing product development across its sectors.

📋 Description

• This position is responsible for training the automotive brake pad customers. • Conduct technical training sessions at customer regional and national sales meetings and at trade-shows. • Attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads. • Present technical information on brake pads to a wide audience (both technical and non-technical). • Audience size can vary from 20 - 100 people. • Responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits. • Become familiar with the customer's commercial sales programs and promotions. • Responsible for ongoing relationship building with customers. • Extensive travel (up to 75%) to various locations across the US. • Planned and coordinated all training sessions/schedules with the customer training manager. • Attend yearly internal company training with corporate, R&D, and the company factories. • Issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls.

🎯 Requirements

• Excellent written and verbal communication skills with the ability to present data in an organized manner • Strong written and presentation skills with the ability to communicate to and engage an audience in all settings, ensuring participants become more knowledgeable on our products and product lines • Knowledge of OE or aftermarket brake systems and components • Familiar with vehicle maintenance and diagnosis • Excellent communication and conflict resolution skills both on an individual basis and group level • Delivers on commitments, has strong follow-up skills, and shows consistency between words and actions • Proven ability to negotiate, making sound decisions in a timely and confident manner • Ability to influence and shape the decisions of others and to work through issues or conflicts to create • Highly organized, results-driven and an ability to work in a fast-paced environment • Must be able to interface with clients and maintain a professional image. • Strong commitment to customer satisfaction and quality • Instructional Training Experience - Classroom or on-the-job preferred • Bachelor’s degree in Business, Science, or equivalent experience. • Minimum of 5 years on-the-job experience (i.e. service departments, dealerships, vehicle maintenance, etc.) or equivalent combination of education and experience. • Automotive Technical experience in Brake Systems / Repair - State or ASE/Master Certifications a plus. • Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint • Bi-lingual in Spanish is a plus.

🏖️ Benefits

• medical, dental, vision, and disability insurance after 60 days of employment • Paid Time Off (PTO), including paid vacation, sick days, and paid holidays • 401k Retirement Plan + Company Match • Career Advancement Program, training and development • Wellness Programs, including fitness reimbursements and mental health support • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) • Voluntary Life / AD&D , Employer Provided Life/AD&D and More

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