Customer Solutions Specialist

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado, Connecticut, +14 more states – Remote

⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🦞 Maine – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mattr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

Engineering • Manufacturing • Infrastructure

Mattr is an advanced materials technology company that provides complex manufacturing expertise across various infrastructure markets. With a portfolio of brands, Mattr offers engineered solutions for applications in aeronautics, energy, transportation, and water management, including products like fiberglass storage tanks, stormwater management solutions, and composite linepipe systems. The company is dedicated to sustainability and improving the safety and quality of life for employees and communities.

📋 Description

• Partner with Territory Sales Managers to identify and qualify project-based sales opportunities • Utilize online bid resources and market information to uncover potential conversion opportunities • Evaluate opportunities submitted through distributors and contractors • Develop project-specific action plans to move opportunities through the sales pipeline • Support opportunities from initial qualification through execution • Maintain accurate and up-to-date project information in the CRM system • Coordinate project activities with drafting, engineering, and internal support teams • Monitor project status, probability, timelines, and anticipated shipment dates • Review technical deliverables, drawings, and project documentation for accuracy and completeness • Collaborate on pricing strategies and support budgetary and formal quotations • Ensure customers and sales partners receive timely and accurate project information and technical deliverables • Improve customer response times and overall project execution effectiveness • Review civil construction plans and specifications to understand project requirements • Collaborate with engineering teams to provide project recommendations and technical input • Liaise between customers, sales personnel, engineers, and internal stakeholders • Support technical solutions that meet customer and project needs • Engage with distributors, contractors, engineering firms, consultants, regulators, and other project partners • Foster collaboration across sales, engineering, marketing, manufacturing, accounting, and project management teams • Provide responsive communication and support throughout the project lifecycle • Maintain competitor and market intelligence databases • Identify opportunities to optimize processes and improve operational efficiency • Contribute ideas that enhance customer experience and support business growth

🎯 Requirements

• 2-4 years of experience in a related field, preferably within commercial construction, civil construction, manufacturing, project coordination, estimating, customer solutions, or inside sales environments • Experience supporting project-based work from opportunity identification through project completion • Ability to understand and interpret construction plans and specifications • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously • Excellent verbal and written communication skills • Proficiency with Microsoft Office Suite • Ability to work effectively in a remote environment while supporting teams operating in Eastern Time • Preferred: Bachelor's degree or college diploma in Engineering, Construction Management, Civil Engineering Technology, or a related discipline • Preferred: 3-5 years of related industry experience • Preferred: Civil construction, estimating, engineering, project coordination, or construction management experience • Preferred: Experience working with CRM systems and project tracking tools • Preferred: Familiarity with project quoting, construction bidding processes, and technical sales support

🏖️ Benefits

• Medical, dental & vision coverage with HSA contributions • 401(k) with company match, vested immediately • Attractive incentive bonus plans • Employer-paid Life, AD&D, and Long-Term Disability insurance • Wellness incentives • Free Employee Assistance Program (EAP) • Discounts on fitness, shopping & travel (Blue365, LifeMart & more)