Clinical Program Manager

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🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $72.7k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

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Maximus

WebsiteLinkedInAll Job Openings

10,000+ employees

🏛️ Government

🏥 Healthcare

💼 Consulting

💰 $7.9M Post-IPO Equity - Maximus on 2010-12

Government • Healthcare • Consulting

Maximus is a public-sector services firm that partners with government agencies to modernize and operate programs across health, human services, defense, national security, and civilian agencies. The company combines technology (AI, analytics, cloud, cybersecurity), omnichannel contact center and eligibility/enrollment systems, clinical and Medicaid enterprise services, and consulting and program-delivery capabilities to improve citizen experience and program outcomes. Backed by decades of government experience and scale, Maximus supports federal, state, and local clients with human-centered operational support and end-to-end digital modernization.

📋 Description

• Provide strategic and operational leadership for the Ohio PASRR Program • Oversee Ohio PASRR contract operations and ensure contractual compliance • Serve as the primary point of contact for the state client • Lead program initiatives, manage escalations, monitor performance, and drive continuous process improvements • Supervise, train, and develop assigned unit staff • Monitor staff activities, schedules, productivity, and work product results • Review clinical documentation, including pending denials, in real time • Collect quality assurance information from assigned staff • Disseminate policy and protocol changes and ensure implementation • Lead regular team meetings and act as the point person for assigned staff • Conduct scheduled and random post-assessment home visits to ensure customer satisfaction • Promote project image and goals through public speaking engagements and local professional presentations • Manage financial review, client relationships, and effective delivery of service-level expectations • Manage reporting, documentation, communication processes, and contract expectations • Identify opportunities for operational enhancement and foster strong client relationships • Perform other duties as assigned by Management

🎯 Requirements

• Bachelor's degree in a relevant field and 5+ years of relevant professional experience required, or equivalent combination of education and experience • Master's degree in Social Work, Psychology, Nursing, Public Health, or a related field • Minimum 2 years of management experience • Minimum 3 years of experience in human services • Experience administering or coordinating PASRR Level II programs • Experience with financial forecasting and profit & loss (P&L) management • Proficiency in Microsoft Office applications • Intermediate to advanced Excel skills, including data management and analysis • Client relationship management experience preferred • Active LMFT, LMSW, LPC, LCSW, or MSN licensure preferred • Reliable high-speed internet service • Minimum 20 Mbps download speeds, or 50 Mbps for shared internet connectivity • Minimum 5 Mbps upload speeds • Private and secure workspace

🏖️ Benefits

• Work/life balance support and flexibility • Performance-based bonuses • Medical, dental, vision, and prescription insurance • Partially funded HSA • Life insurance • Auto, home, renter’s, and pet insurance discounts • 401(k) Retirement Savings Plan with company matching • Unlimited time off, holidays, and extended sick leave • Short- and long-term disability coverage • Employee Assistance Program (EAP) for physical, emotional, and financial wellness • Recognition platform • Tuition reimbursement • Employee perks and discounts • Maximus Wellness Program and resources • Professional development opportunities, including training programs, workshops, and conferences • Employer-paid renewal expenses for licenses and certifications • Company-issued computer equipment • Fully remote work arrangement