Health Coordinator, RN – Bilingual, Temporary

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $34 - $68 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

👻 Ghost score 0%

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Maximus

WebsiteLinkedInAll Job Openings

10,000+ employees

🏛️ Government

🏥 Healthcare

💼 Consulting

💰 $7.9M Post-IPO Equity - Maximus on 2010-12

Government • Healthcare • Consulting

Maximus is a public-sector services firm that partners with government agencies to modernize and operate programs across health, human services, defense, national security, and civilian agencies. The company combines technology (AI, analytics, cloud, cybersecurity), omnichannel contact center and eligibility/enrollment systems, clinical and Medicaid enterprise services, and consulting and program-delivery capabilities to improve citizen experience and program outcomes. Backed by decades of government experience and scale, Maximus supports federal, state, and local clients with human-centered operational support and end-to-end digital modernization.

📋 Description

• Support the CDC INFO national contact center, providing science-based health information to the public, healthcare providers, and public health professionals • Provide advanced clinical inquiry responses verbally and in writing • Provide medical subject matter expertise • Perform advanced database searches • Compose documents, reports, and correspondence • Document all incoming inquiries • Participate in special projects as required • Follow established scripts and protocols, navigate approved resources, and maintain quality and compliance standards • Provide customer service via phone, email, and chat

🎯 Requirements

• High School diploma or equivalent with 2-4 years of experience • Bachelor’s Degree in Nursing and current, active RN license are required • Must be fluent in English and a specified secondary language • Experience in a medical, scientific, or public health discipline • Clinical knowledge of and experience with CDC-related topics • Proficient internet search skills • Working knowledge of Microsoft Office and ability to learn and utilize software applications • Excellent listening, comprehension, verbal and written communication, problem-solving, and customer service skills • Ability to work independently and communicate effectively • Demonstrated interpersonal and leadership skills and ability to organize simultaneous tasks • Ability to speak and read English and Spanish clearly, professionally, and fluently • Call Center or Telehealth experience preferred • Must have a smartphone for logging into Maximus systems • Must provide a personal computer, webcam, and headset with microphone • Tablets, iPads, and Chromebooks are not permitted • Internet speed of 25 Mbps or higher required, or 50 Mbps for shared connectivity • Minimum 5 Mbps upload speed • Hard-wired internet connectivity via Category 5 or 6 Ethernet cable • Private and secure work area and adequate power source • Windows 10 or Windows 11 operating system, or supported Mac operating systems

🏖️ Benefits

• Bring-your-own-device arrangement allows remote work from home • Equal opportunity employer • Reasonable accommodations during the employment process