Bilingual Medical Receptionist

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 0%

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Carenet Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

🏥 Healthcare

📡 Telecommunications

⚕️ Healthcare Insurance

Healthcare • Telecommunications • Healthcare Insurance

Carenet Health is a leader in the transformation of healthcare consumer engagement, specializing in closing gaps in care, telehealth, and advocacy. With over 25 years of experience, the company utilizes advanced technology and insights to provide tailored solutions to healthcare providers and payers, helping them meet consumer needs effectively. Their services encompass personalized health advocacy, care management, and consumer engagement, ultimately aiming to improve healthcare outcomes and patient experiences.

📋 Description

• Answer a high volume of inbound calls; transfer and direct calls; provide exceptional customer service via telephone • Complete front office patient coordination in a timely manner, including appointment scheduling and transport coordination • Communicate clearly and effectively, both orally and in writing, with patients, clients, Team Members, peers, and Leadership • Accurately input data into Carenet and EMR (Electronic Medical Records) databases • Answer inquiries from patients, customers, and third-party vendors; provide clinic directions and hours of operation • Contact health plans and verify patient insurance information

🎯 Requirements

• High School Diploma or General Education Degree (GED) required • Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office) • Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records • Experience with Microsoft Outlook (email) and Word • Excellent oral and written communication skills • Excellent demonstration of caring, empathy, and compassion • Bilingual in English and Spanish • Able to provide 2 monitors with 22 inch monitor at least

🏖️ Benefits

• Health, dental, and vision insurance • A 401(k) plan with company match • Paid time off (PTO) and holidays • Flexible spending accounts (FSAs) • Employee wellness programs • Career development opportunities