Salesforce QA Tester, Business Analyst

🕒 4 days ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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McBride

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🤝 B2B

💼 Consulting

🏛️ Government

B2B • Consulting • Government

McBride is a service-disabled veteran-owned small business that provides cross-industry solutions and support focusing on strategy, operations, and technology. The company is dedicated to delivering results for both public and private sector organizations, utilizing an experienced team to address financial, operational, and system-related capabilities while ensuring high customer satisfaction.

📋 Description

• Lead requirement workshops with NYS DOL stakeholders to elicit, analyze, and document complex call center workflows and business rules • Translate business needs and integration specifications into user stories, functional specifications, and detailed acceptance criteria • Develop SIT and E2E test scenarios targeting cross-system integration points, data validation, and real-time synchronization between Salesforce and the claims platform • Execute functional, integration, and UI test scripts • Validate system behavior and data handoffs against business expectations • Manage and log test cases, execution results, and defects in Copado • Coordinate with developers on integration fixes and re-testing • Maintain requirements traceability matrices • Provide test execution summaries and coverage metrics to support deployment sign-off

🎯 Requirements

• Minimum of 2+ years of combined experience in business analysis and quality assurance on IT consulting projects • Direct experience supporting Salesforce implementations • Strong background in stakeholder interviews, requirements elicitation, workflow mapping, and writing precise user stories with testable acceptance criteria for Salesforce Service Cloud and complex enterprise integrations • Proven track record of designing, managing, and executing System Integration Testing (SIT) and End-to-End (E2E) testing frameworks • Experience validating seamless data synchronization and cross-system touchpoints • Familiarity with Service Cloud concepts, including Case management, call center/telephony integration, and agent UI • Familiarity with public sector or unemployment insurance workflows is strongly preferred • Hands-on experience using agile backlog tools such as Jira or Azure DevOps • Hands-on experience using Copado for tracking requirements, test scripts, test suites, and defect logs within the Salesforce deployment lifecycle

🏖️ Benefits

• 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Professional development assistance • Referral program • Vision insurance