Account Director, Client Solutions

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🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $80k - $150k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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McGaw

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

📣 Marketing

💼 Consulting

Marketing • Consulting • Analytics

McGaw is a consulting firm that assists marketing leaders in optimizing their technology stacks to enhance the customer journey and increase revenue. The company offers services and solutions including tech stack integration, automation, precise data management, and business intelligence analytics to support data-driven decision-making. McGaw also specializes in product and growth analytics, including SaaS analysis, user analytics, and strategic acquisition and retention planning. The company provides tools such as the WYSIWYG Tech Stack Builder and offers case studies that showcase significant improvements in conversion rates and lead generation for their clients.

📋 Description

• Own a portfolio of client relationships at executive level • Set account strategy and keep accounts healthy and profitable • Run biweekly client meetings, monthly roadmap and SOW reviews, and quarterly business reviews • Keep clients informed about budgets, timelines, results, maturity, next-quarter plans, and risks • Identify revenue leaks across acquisition, conversion, and retention • Map problems to pain, metrics, impact, and fixes • Build and defend growth roadmaps with clients • Perform strategic work including measurement frameworks, KPI definition, funnel and cohort analysis, lifecycle program design, experiment roadmaps, and readouts • Translate technical decisions into actionable business consequences • Scope work and delegate it to architects and engineers • Manage project cadence, board hygiene, dependencies, risks, and critical path • Review delivered work against client objectives before release • Challenge estimates and identify poor technical answers without writing code • Run pre-sales discovery and qualify prospects • Build and present proposals covering scope, phasing, investment, and business case • Price work profitably and work with Sales through qualification, discovery, and close • Own retention and expansion for the portfolio • Document and confirm scope changes before work begins • Run six-month roadmap cycles so future engagements are signed before current ones end • Track time weekly in Harvest and meet labor-efficiency, retention, expansion, and client-objective targets

🎯 Requirements

• Fully fluent in English • Multilingual with professional working proficiency in English as well as German, French, Spanish, or Italian • 10+ years in consulting, agency, or professional services • At least 5 owned senior client relationships with a revenue number attached • Understanding of the full marketing lifecycle: demand generation, nurturing, acquisition, retention, and growth • Understanding of martech from ads to CDPs, marketing engagement platforms, CRM, and analytics • Advisory command of systems with depth in at least three groups: Segment, Hightouch, RudderStack; Amplitude, Mixpanel, GA4; Braze, Customer.io, HubSpot, Marketo, Iterable; Snowflake, BigQuery, dbt; Google Tag Manager, server-side GTM; Salesforce, HubSpot; OneTrust, Cookiebot, Didomi • Advanced understanding of marketing and growth analytics, attribution, and data-driven marketing returns • Track record retaining and expanding accounts, with figures confirmable by a former manager • Pre-sales experience in discovery, scoping, proposal writing, and executive presentations • Ability to scope and price technical work profitably • Knowledge of how European businesses buy, contract, and operate across markets, including procurement, data protection, and consent • Preferred: accounts across multiple countries or regulatory regimes; work across European and North American clients; built or seeded a regional practice before

🏖️ Benefits

• Flexible PTO • Flexible hours • Work remotely • Monthly per diem for premium health, dental, and vision coverage if not already available • Maternity and paternity leave • Retirement contribution of 3% of salary annually • Company laptop, monitor, and remote setup equipment • National holidays off • Radically transparent workplace • Room to act on your own ideas • Bonus/commission based on acquisition and growth of client accounts

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