Client Coordinator – Lead

Job not on LinkedIn

🔥 8 minutes ago

🍑 Georgia – Remote

🍑 Georgia – Remote

💵 $18 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

MCMC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

🏛️ Government

📡 Telecommunications

📋 Compliance

Government • Telecommunications • Compliance

MCMC is the Malaysian Communications and Multimedia Commission, the national regulator and statutory authority responsible for communications and multimedia in Malaysia. It administers licensing and regulation across broadband, mobile, fixed, satellite, broadcasting, postal and courier services, spectrum assignment and technical standards, digital signature and strategic trade, and universal service provision. MCMC publishes policies and guidelines (e. g. , spectrum plans, apparatus assignment procedures, online safety rules), maintains industry registers and certification processes, handles consumer complaints and dispute resolution, runs research and outreach (symposia, training, public campaigns) and enforces regulatory instruments under Malaysian law.

📋 Description

• Support the department and ensure client inquiries and product lines are completed on time and to high quality standards • Advise team members by answering departmental questions and assisting with continuous training • Maintain daily contact with QA regarding workflow and pending report status • Respond to client and representative inquiries about questions, report status, concerns, and information requests • Assist with physician and customer complaints or quality assurance issues • Escalate client issues to upper management as needed • Enter and retrieve client or examinee information using appropriate systems and databases • File and archive open and closed cases • Monitor and verify current client information and document client-specific guidelines in the database • Help maintain client relationships and meet client-specific requirements • Provide backup to department team members • Perform clerical duties including typing, filing, emailing, and proofreading • Ensure compliance with federal ERISA and state mandates • Provide management with insight on consultant quality, availability, and compliance • Participate in developing and implementing policies and procedures • Participate in educational and training activities • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • Minimum of one to three years clerical experience; or equivalent combination of education and experience preferred • Experience supervising in a medical office or insurance industry preferred • Complete knowledge of general computer, fax, copier, scanner, and telephone • Knowledge of Microsoft Word, Outlook, PowerPoint, Excel, and the Internet • Ability to add, subtract, multiply, and divide using whole numbers and decimals; ability to compute rates and percentages • Full understanding of HIPAA regulations and compliance • Ability to follow instructions and respond accurately to management directions • Exceptional communication skills • Ability to work independently, prioritize work, and use time efficiently • Ability to maintain confidentiality • Ability to work well under pressure and stressful conditions • Ability to manage change, delays, or unexpected events appropriately • Must maintain a professional and clean appearance consistent with company standards

🏖️ Benefits

• 100% remote work environment • Consistent Monday-Friday schedule (8:30am-5:00pm EST) • Opportunity to take on a leadership role and influence team success • Collaborative and supportive culture focused on professional growth • Medical, vision, and dental benefits • Paid time off • 401k

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume