Training & Enablement Manager – Individual Contributor

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $95k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Logo of MDaudit

MDaudit

51 - 200 employees

Founded 1993

🏥 Healthcare

⚕️ Healthcare Insurance

📋 Compliance

Healthcare • Healthcare Insurance • Compliance

MDaudit is a healthcare compliance software platform that unifies billing compliance, coding, and revenue integrity into a single solution. It aids healthcare organizations in minimizing compliance risks, enhancing revenue optimization, and improving operational efficiencies through data-driven strategies and workflow automation. MDaudit's platform is designed for various types of auditing, including scheduled audits, risk-based assessments, and coding quality reviews, enabling healthcare providers to address the complexities of billing compliance effectively.

📋 Description

• Develop and deliver training and optimization programs involving complex or critical business processes and systems • Engage and collaborate with MDaudit clients to drive adoption and usage across the services suite • Collaborate with Implementation, Customer Success, and Product Management to create exceptional user experiences and success • Demonstrate subject matter expertise in the product, value proposition, industry, and best practices • Develop client-facing and internal training collateral • Design and coordinate product-related trainings, including new features and simulation activities in a demo environment • Implement training programs for all levels of staff within client organizations • Conduct needs assessments and formulate project plans • Analyze and identify methodologies to improve training offerings and materials • Maintain, edit, and customize lesson plans, user guides, instructor guides, and self-paced learning materials • Coordinate training logistics, scheduling, equipment, and attendance • Evaluate program effectiveness through class evaluations and analytics • Use technology to deliver high-quality, interactive training programs • Lead content development for the annual User Group Conference and Training Academy • Design and deliver service topics/frameworks aligned with organizational goals at a regular cadence • Provide onsite training with the Implementation team • Travel onsite for customer trainings • Manage a client book of business independently • Design and deliver classrooms, workshops, and optimizations based on organizational needs • Maintain the LEARN LMS platform • Train new staff members

🎯 Requirements

• Four-year college degree or equivalent related work experience • 4 years of experience in a training position • Demonstrated knowledge and proficiency in instructional design, including training, writing objectives, curriculum and lesson planning/design, implementation, and evaluation • 2 years demonstrated project management experience • 4 years of experience working within the healthcare industry • Experience overseeing information systems-based projects • Excellent knowledge and skill using Microsoft Office Suite • Approximately 30–40% travel, depending on business needs

🏖️ Benefits

• Medical, Dental & Vision Coverage • 401K with company match • Unlimited vacation policy • On-demand learning program • Career growth and advancement opportunities • Remote Cooking Classes, Yoga Sessions & Mixology Classes • Peer Nominated Awards & Recognition • Diversity and inclusion commitment

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