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SVP, Commercial and Growth

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

📈 Growth Marketing

👻 Ghost score 13%

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Logo of MD Integrations

MD Integrations

11 - 50 employees

Founded 2021

🏥 Healthcare

📡 Telecommunications

Healthcare • Telecommunications

MD Integrations is a doctor-founded asynchronous telemedicine technology company connecting virtual healthcare providers with patients using a best-in-class white-label telemedicine portal integrated with a physician-only clinical network. From a doctor’s perspective, MD Integrations offers the most efficient and intuitive asynchronous telemedicine platform in the industry. Designed from the ground up to eliminate confusing workflow complexities, unfair ‘fastest first’ case allocation, and other productivity challenges present in existing telemedicine platforms, our user-friendly, pay-per-case portal allows doctors to focus on why they became doctors – providing the best care for their patients.

📋 Description

• Own and drive the full commercial engine of a B2B telehealth and clinical infrastructure company • Own enterprise-wide commercial strategy integrating new sales, retention, and expansion • Oversee SMB and Mid-Market sales focused on inbound and targeted outbound sales to direct-to-consumer telehealth brands • Steer pricing strategy, deal structure, and commercial terms to maximize long-term revenue and margin • Drive annual revenue planning, logo and bookings targets, pipeline governance, and forecasting to senior leadership and the Board • Lead sales and go-to-market initiatives with digital health brands, self-funded employers, benefits brokers and consultants, pharmacies, technology partners, and other digital health partners • Develop the sales organization into a predictable outbound enterprise sales machine • Build repeatable, scalable sales processes and team structures for hyperscale growth • Drive new market entry through strategic alliances across pharmacy, technology, broker, and consultant ecosystems • Oversee sales compensation design and uncapped commission structures • Own customer success end-to-end, including retention, satisfaction, revenue expansion, KPIs, and customer health metrics • Identify expansion opportunities, mitigate churn risk, and upsell new clinical modalities and network states • Lead customer implementation and ensure customers are onboarded on time, on budget, and to quality standards • Establish scalable implementation processes and playbooks that reduce Time-to-Live while maintaining clinical compliance • Coordinate Customer Success, clinical operations, and sales for seamless handoffs and blocker removal • Define revenue operations infrastructure with the President and SVP of Finance • Set standards for pipeline hygiene, forecasting accuracy, and revenue analytics • Sponsor technology and automation investments that improve productivity and capacity while protecting margin • Report to the President & COO

🎯 Requirements

• 8+ years of commercial leadership experience in B2B digital health, telehealth infrastructure, DTC telehealth, health tech, or a closely adjacent industry • 3 years in a senior executive role with ownership of multiple commercial functions, ideally including sales, customer success, and at least one of revenue operations or implementation • Demonstrated success scaling a commercial organization through a hyperscale or high-growth phase • Experience transitioning from founder-led/inbound traction to a repeatable mature sales motion, including outbound and sophisticated sales cycles • Expertise in telehealth, self-funded employer market, complex B2B RFPs, big pharmaceutical relationships, or enterprise benefits integration • Ability to collaborate with technical functions including APIs and EHRs • Ability to collaborate with clinical functions including corporate practice of medicine, risk, and compliance • Ability to understand commercial situations quickly • Ability to assess broader enterprise impact, including clinical risk versus revenue gain • Ownership of outcomes and ability to hold the organization to high performance standards • Ability to work with pace, authenticity, and interpersonal confidence • Ability to identify patterns, interconnections, and interdependencies across commercial, clinical operations, and company functions • Comfort working with short deadlines and a bias toward action • Humility and cross-collaboration in a tight-knit team • Must be based in the United States; US visa sponsorship is unavailable

🏖️ Benefits

• Competitive salary commensurate with experience and qualifications • Commission / incentive plan • Total comp package prioritizing cash comp mix (50/50) over LTIs • Health, dental, and vision insurance with generous subsidy for full-time, US-based employees • Company-covered life and disability insurance for full-time, US-based employees • 401(k) with match for full-time, US-based employees • Professional development, on-the-job training, and growth opportunities • Fully remote work with synchronous and asynchronous collaboration • Collaborative and supportive work environment

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