Account Management Support Representative

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, New Mexico, +3 more states – Remote

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💵 $22 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Logo of Medline Industries, LP

Medline Industries, LP

10,000+ employees

Founded 1910

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 Private Equity Round on 2021-06

Healthcare • Logistics • Manufacturing

Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.

📋 Description

• Manage a book of business for existing accounts • Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies • Support and work with dedicated service managers and specialists for assigned accounts • Manage pricing and service-related activities • Perform cross-referencing activities • Create and run monthly/quarterly reports as needed • Respond to escalated issues and seek additional support from management as needed • Service and manage relationships with existing accounts

🎯 Requirements

• High school diploma or equivalent • Computer proficiency, especially in MS Excel, Word, and Outlook • No certification or licensure required • No work experience required • Preferred: Bachelor’s Degree • Preferred: At least 1 year of account management or sales experience • Preferred: Background in commissioned, tangible product sales • Preferred: Experience identifying, connecting with, building consensus, and closing new business • Preferred: Ability to present multiple product lines

🏖️ Benefits

• Competitive total rewards package • Continuing education & training • Health insurance • Life and disability insurance • 401(k) contributions • Paid time off • Access to the Employee Assistance Program for employees working less than 30 hours per week • Access to Employee Resource Groups for employees working less than 30 hours per week • Access to the Employee Service Corp for employees working less than 30 hours per week • Career growth opportunities • Diversity, inclusion, belonging, and career development resources

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